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Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas

Bobby Carroll | Page 7

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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5.0
126 Reviews
5.0

126 Reviews

Write a Review

126 Reviews of Bobby Carroll

October 20, 2022

Dealership Rating
Employee Rating

As usual well done. Your dealership is always on top of it. The only frustration these days is getting required parts during supply chain shortages. More

by jim.smeeding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

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Oct 21, 2022

Goodson Acura of Dallas responded

jim.smeeding, we appreciate your 5-stars and mention of our team being on top of it! Thank you for taking the time to stop by and share feedback. We too share your frustrations with the supply chain and look forward to it normalizing a bit soon. Let us know when we can have the pleasure of assisting you next! Thanks again.

October 16, 2022

Dealership Rating
Employee Rating

Very quick, courteous, priced right and even the free car wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. More

by mtran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Chiles, Jonathan Valdez, Courtney Colston, Russell Van Meter, Ankur Javia, Arthur Dee, Brandon Johnson, Wally Miedezianowski, Josh Kubicki

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Oct 17, 2022

Goodson Acura of Dallas responded

mtran, thank you for sharing praise regarding your experience with us in service. We're pleased to hear that your visit was quick, courteous and priced right! We appreciate your praise. see you next time. Thanks again!

September 24, 2022

Dealership Rating
Employee Rating

Our service rep; Jonathan, truly cares about our situation. Doesn't try to oversell us. More

by Mike17MDXDallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Valdez, Darlene Lincoln

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Sep 25, 2022

Goodson Acura of Dallas responded

Mike, thanks for the 5-stars! We're glad to hear Jonathan truly cares! We appreciate the feedback and look forward to serving you again next time. Take care!

September 20, 2022

Dealership Rating
Employee Rating

Goodson Acura: the very best car on the road, by the very best dealership in town! More

by RDX#1FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios, Arthur Dee, Wally Miedezianowski , Lashon Avery, Bobby Carroll

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Sep 21, 2022

Goodson Acura of Dallas responded

RDX#1FAN, thank you for sharing 5-star praise! We're glad to hear we're the best dealership in town! We appreciate your endorsement. See you next time. Thanks again!

September 04, 2022

Dealership Rating
Employee Rating

Excellent Service Department. Personable, efficient cashiers, Goodson Acura has been my go to place for vehicle upkeep for over 6 years. More

by Don.fondy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

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Sep 05, 2022

Goodson Acura of Dallas responded

Don, thank you for sharing 5-star praise! We're glad to hear our service department is excellent! We appreciate your endorsement. See you next time. Thanks again!

August 13, 2022

Dealership Rating
Employee Rating

Always good service and professional environment. Explained items that might require service or attention in near future. More

by Jhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 13, 2022

Goodson Acura of Dallas responded

Jhi, thank you for your 5-stars. We're glad to hear our team always provides good service and a professional environments! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 07, 2022

Dealership Rating
Employee Rating

It is a good customer service I got my car on time after they finished the work done. More

by Serkalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

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Aug 07, 2022

Goodson Acura of Dallas responded

Serkalem, thank you for your 5-stars. We're glad to hear our team provided good customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 03, 2022

Dealership Rating
Employee Rating

Great service from a spectacular team of friendly and knowledgeable staff. We couldn’t be more pleased. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 04, 2022

Goodson Acura of Dallas responded

Chris, thank you for your 5-stars. We're happy to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 29, 2022

Dealership Rating
Employee Rating

Awesome service as usual! Wouldn’t go anywhere else! Would recommend this dealer to those u know More

by Llonda1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

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Jul 29, 2022

Goodson Acura of Dallas responded

Llonda1999, thank you for your 5-stars. We're glad to hear our team provided awesome service and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 08, 2022

Dealership Rating
Employee Rating

Service was quick, but the price quoted didn’t match what was charged. Not sure how that happens, but put in an inquiry. More

by Bradford_gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 08, 2022

Goodson Acura of Dallas responded

Bradford_gardner, we appreciate your praise and apologize the quote didn’t match. If you still need follow up, feel free to email us at social@GoodsonAcura.com with your contact info and inquiry. Best wishes!

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