Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas
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Bobby Carroll

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Bobby Carroll

December 08, 2024

Dealership Rating
Employee Rating

Outstanding customer service. The work completed was promptly done. The detail was very good. Thank you to the courteous team. More

by silverstarmuriel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Goodson Acura of Dallas responded

silverstarmuriel, thank you for sharing 5-stars and noting that you had a great service visit. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 24, 2024

Dealership Rating
Employee Rating

They were very helpful and did excellent work on my TXL. . I will be recommending them to friends and family.. More

by Rebecca Washburne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2024

Goodson Acura of Dallas responded

Rebecca, thank you for sharing 5-stars and noting a great service experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 17, 2024

Dealership Rating
Employee Rating

Found a solution for a reoccurring problem. Our service guy was great and very helpful. More

by osuallens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Nov 18, 2024

Goodson Acura of Dallas responded

osuallens, thank you for sharing 5-stars! We're glad to hear our team is great and very helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 08, 2024

Dealership Rating
Employee Rating

They were great, fast and very informative! Took care of me and my car. Definitely recommend More

by Acuratlx2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

Nov 08, 2024

Goodson Acura of Dallas responded

Acuratlx2021, thank you for sharing 5-stars! We're glad to hear our team is great, fast and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 25, 2024

Dealership Rating
Employee Rating

Advisor and Porter that dropped off and picked up my car for service are always pleasant to work with, have great attitudes, and very easy to communicate with. Never have any doubts that my vehicle is in th More

by F. Scott V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Goodson Acura of Dallas responded

F. Scott V., thank you for sharing 5-stars and noting our advisor and porter worked together to make your experience a breeze! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 21, 2024

Dealership Rating
Employee Rating

The service was impeccable! I without a doubt will continue to allow Goodson Acura to service my vehicle needs. I will also refer my friends and family to Goodson Acura! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez , Eric Johnson

Sep 22, 2024

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars! We're pleased to hear our team provides impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

August 17, 2024

Dealership Rating
Employee Rating

Goodson representatives have been very helpful with any of my issues since the first time I visited the dealership. Each of the people are highly knowledgeable and very congenial. They are the type of peop More

by Thomas Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2024

Goodson Acura of Dallas responded

Thomas, thank you for sharing 5-stars and noting that our team has been helpful in resolving issues on each visit. We appreciate your endorsement of our moral fiber and look forward to serving you additionally moving forward. Thanks again!

April 12, 2024

Dealership Rating
Employee Rating

Another great experience at Goodson Acura! My Service guy, Khang is consistently, exceptional. He gets me in and out in a timely manner and takes great care of my car. Thanks Khang and Goodson More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Apr 12, 2024

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're happy to hear Khang is consistently exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 28, 2024

Dealership Rating
Employee Rating

The service department is highly customer oriented and provided excellent service , wash my car in a timely manner! Highly recommend Goodson Acura Service More

by Ljcrowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Mar 28, 2024

Goodson Acura of Dallas responded

Ljcrowl, thank you for sharing 5-stars and noting our service department is highly customer oriented and provided excellent service. We appreciate your positive feedback and look forward to serving you additionally next time. Thanks again!

March 04, 2024

Dealership Rating
Employee Rating

Trustworthy advisor, Jonathan Valdez is available by cell phone and gets me the best service and timely appointment. More

by Wrgibson4
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Valdez

Mar 04, 2024

Goodson Acura of Dallas responded

wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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