Bob Young | Page 2

Genesis Lease Very courteous and professional. Received a fair price.Took the time to be prepared for appointments and did not waste my time. No hassles and relativ Very courteous and professional. Received a fair price.Took the time to be prepared for appointments and did not waste my time. No hassles and relatively painless. More

by phil26 Verified Customer Verified Customer

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Bill Vincents Hyundai Elantra Review Chris went the extra mile to help me purchase my new car. He drove me to a parking lot where Franklin Sussex Hyundai stores their inventory. I was abl Chris went the extra mile to help me purchase my new car. He drove me to a parking lot where Franklin Sussex Hyundai stores their inventory. I was able to select the color of the car that I wanted from there. He spent a lot of time telling me how to drive the car in ice and snow and how to set up my blue tooth. I think he have me and my wife excellent service. More

by bvince71 Verified Customer Verified Customer

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Lease of an Azera Very pleasant experience dealing with this dealership. The sales people were very helpful, answered all questions. When we brought the car back to be Very pleasant experience dealing with this dealership. The sales people were very helpful, answered all questions. When we brought the car back to be detailed it was handled very quickly and efficiently. More

by donlog15 Verified Customer Verified Customer

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car buying experience I am very happy with my new car. Everything is going well with the car, and I am very happy with the way I was treated at the dealership. I am very happy with my new car. Everything is going well with the car, and I am very happy with the way I was treated at the dealership. More

by jhill1 Verified Customer Verified Customer

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New Car This was a very positive experience fo me. I felt no pressure to purchase a vehicle. On my first visit to the dealership I looked around outside and t This was a very positive experience fo me. I felt no pressure to purchase a vehicle. On my first visit to the dealership I looked around outside and then spoke to Bob H. I declined the test drive because I was not at that point. I returned a few days later and bought my car. More

by m9b24r47 Verified Customer Verified Customer

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I keep coming back! That says it all!!! This is my third Elantra from this dealership. Sales and service.....friendly, efficient, concerned, informative, and trustworthy. What more could you This is my third Elantra from this dealership. Sales and service.....friendly, efficient, concerned, informative, and trustworthy. What more could you ask for? Thank you Franklin Sussex Hyundai. More

by patsegirl Verified Customer Verified Customer

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Best Dealership in Sussex County We have been coming to this dealership for six years and have NEVER had a bad experience. We always recommend this dealership to our friends and acqu We have been coming to this dealership for six years and have NEVER had a bad experience. We always recommend this dealership to our friends and acquaintances. More

by mamaukemax Verified Customer Verified Customer

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Positive experience Erin and Charles were great. Wonderful expireance purchaseing from them. Each displayed courtesy and professionalism. My only criticism, is I thought Erin and Charles were great. Wonderful expireance purchaseing from them. Each displayed courtesy and professionalism. My only criticism, is I thought the car should have been cleaned. I do understand it was getting late on a Saturday, and the regular crew where probably long gone. More

by rich.neillands Verified Customer Verified Customer

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Unnacceptable Service Sir, My name is and I recently was at your dealership to have service done on my 2014 Hyundai Accent. I wound up spending over $400 because I need Sir, My name is and I recently was at your dealership to have service done on my 2014 Hyundai Accent. I wound up spending over $400 because I needed rear brakes. My complaint though is when I had my first oil change there I asked for synthetic and according to bob the service director my request was granted. When I went in for another oil change which is how they found out about the breaks and I spent over $400 they did not use synthetic oil nor did they use the proper filter. But it even gets worse than that. On their checklist they said they looked at my cabin filter among other things and said everything was good to go. Well I am a disabled USMC Combat Veteran and something just did not sit right with me about them doing the actual inspection and so on. I decided to look at my cabin filter and low and behold what do you think I found? The filter was never inspected. I contacted the dealership and spoke with Mr. Corbett, we agreed and arranged for me to bring my vehicle in today 1/15/16 to make everything right. That included new synthetic oil with the proper filter and so on at no expense to me. I dropped my vehicle off this morning at 7:30 am and was told by Bob the service dept. director that it would only take a few hours. They gave me a loaner so I could go and take care of other things. Long story short Sir when I returned are 1:30pm my vehicle had not even been touched yet. When I asked what was going on at the service desk I was told I was not a priority and that it will get done when they get to it. This made me very upset and Mr. Corbett did his best to keep me there by I had to take my vehicle and go. Bob and the others at the service desk were completely unprofessional. Your GM and I had an agreement and your service department failed miserably to follow thru with that agreement. I no longer have any faith in your dealership or service dept. I do though have respect for Mr. Corbett because he tried to do the right thing. It is my sole opinion that the reason why the agreement was not fulfilled lies with the unprofessional manner in which your service dept. has for the GM and for me as a customer. I am attaching the photo of my cabin filter which started the whole chain of events' . More

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Excellent Purchasing a vehicle here is a pleasant experience.The sales and service staff are very professional yet down to earth with me.I would recommend anyon Purchasing a vehicle here is a pleasant experience.The sales and service staff are very professional yet down to earth with me.I would recommend anyone looking to purchase a new vehicle to visit this dealership. More

by BVTCHER Verified Customer Verified Customer

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