Bob Young | Page 4

Good experience Came in was greeted by a friendly employee , dropped my car off and within a couple of hours the problem on the ignition was fix . Came in was greeted by a friendly employee , dropped my car off and within a couple of hours the problem on the ignition was fix . More

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Walk-In Service Karin is always a delight to work with. Although, at times, the turn around time for a walk in oil change can run an hour, Karin does her best to exp Karin is always a delight to work with. Although, at times, the turn around time for a walk in oil change can run an hour, Karin does her best to expedite the process. If this Hyundai dealership wants repeat service business they need to speed up simple service jobs, i.e. Oil Change. Otherwise, Hyundai owners will go elsewhere. More

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Thank you I drive roughly 100 miles a day with frequent stops, no time for a starter to fail. Within 5 minutes of calling was told I could bring car in that nig I drive roughly 100 miles a day with frequent stops, no time for a starter to fail. Within 5 minutes of calling was told I could bring car in that night and have it back the next day, and that it was likely covered by warranty (actually covered by recall). From first call to driving away I was very pleased (and relieved) with the experience. No other place I called would look at the car for at least 4-5 days. More

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Front end clicking fixed I had a front end clicking I thought it was the axle but it was a O ring behind the rotor and on the axle.They fixed it no problem. I also had a rear I had a front end clicking I thought it was the axle but it was a O ring behind the rotor and on the axle.They fixed it no problem. I also had a rear brake issue, that they fixed for a smallprice.Brake pads were too tight in cradle,they lubed it and put it back together in no time. More

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Service visit on 5/31/14 My experience at Sussex Hyundai is always a pleasant one. The staff is always friendly, helpful and, informative. I have no desire to take my vehicl My experience at Sussex Hyundai is always a pleasant one. The staff is always friendly, helpful and, informative. I have no desire to take my vehicle anywhere else. More

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I knew the car needed servicing and I believe that your staff is honest in their opinion of what is needed and never try to sell me services that are not required. I had a coupon but had misplaced it staff is honest in their opinion of what is needed and never try to sell me services that are not required. I had a coupon but had misplaced it and Bob said he would honor a 10% off which meant everything to me. More

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Every time I go to Franklin Sussex Hyundai I have an awesome experience there pricing is just right they are always a pleasure to work with, and they are very conscientious with my time. They are an A+ awesome experience there pricing is just right they are always a pleasure to work with, and they are very conscientious with my time. They are an A+ dealer and Service center. More

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Went to service to replace a tire, everyone was helpful and friendly. When the job was finished they told me about a package I had bought with my car that covered up to 150 on tires. So the tire was free and friendly. When the job was finished they told me about a package I had bought with my car that covered up to 150 on tires. So the tire was free and I only had to pay for a new sensor. I thanked them immensely and will return to them for any needs on my car. The sales associate Charles was very easy to deal with, was not trying to push anything on me, just showing me what he had. My car buying experience went as smooth as possible. I could not be happier with all aspects of the dealership More

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Terrific dealer and service! I am from the area, but live 4 hours away. Karin and Bob are more than accommodating, listen, and are very helpful! Had my 30K service done almost $300 cheaper than my loc live 4 hours away. Karin and Bob are more than accommodating, listen, and are very helpful! Had my 30K service done almost $300 cheaper than my local Hyundai dealers. I thought I had a minor issue the following day and thinking there was something wrong with my car and on a Saturday afternoon, they had me bring my car right over during my visit in town and took care of everything. August was extremely attentive and helpful! Great dealer and will have all of my business! More

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