Bob Vitrano

WORKED WITH ME TO RESOLVE THE PROBLEM WITH AS LITTLE HASSLE AS POSSIBLE. THANKS JPHN HASSLE AS POSSIBLE. THANKS JPHN More

by swyner4138 Verified Customer Verified Customer

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It was nice to be able to take home our new vehicle the same day. Mike was very kind and helpful. same day. Mike was very kind and helpful. More

by 4DDANIELSON Verified Customer Verified Customer

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Very Happy to receive the survey from Sullivan Cadillac. I would first like to Point out the magnificent attention to details upon coming into the dealership. Everyone there was so gracious to welcome me I would first like to Point out the magnificent attention to details upon coming into the dealership. Everyone there was so gracious to welcome me and provide assistance, when I mention assistance... No one tries to crowd you in or attack you as I put it with trying to make a sale. The two individuals I primarily worked with I would have to say, made me feel very comfortable and knowledged me and my requests. Mr. Bob Vitrano.... From Long Island New York had to be without a doubt the best representative I have ever worked with purchasing a vehicle. Bob was so gracious as he presented himself in a very professional caring way to acknowledge my needs in such a precise manor. For the first time in my 78 years I found someone who not only knew what he was talking about but, truly listen and acknowledged my request. I felt like I had made a friend and he really cared what was most important to me during the process. I truly enjoyed the process with Bob yes he made it kind of magical, WOW !!!! But Bob never missed a beat listen to everything and without hesitation found a solution... What a guy.... He's not a representative or car dealer no no no .... The only words that come to mind is Magical ! The other gentleman Bob introduced me to Mr Enoch Mikell..... Now this is where the whole process came to a crescendo to conclude my purchase. Again, WOW..... This man was so precise and let me tell you I felt like he really cared and wanted to make me Pleased and Happy. That's exactly what he did made me Pleased and Happy as he knowledge I was a veteran serving in the United States Air Force. Both these gentlemen along with all the staff at Sullivan Cadillac acknowledged my service to our country and thank me for my service. So to conclude, I Thank you Sullivan Cadillac for providing me with true joy of purchasing a new 2024 Cadillac lyric. This is the first time in my lifetime I've looked at or should I say gone to a Cadillac dealership. Upon taking possession and leaving the dealership, I felt like I was an astronaut and traveling through to a new experience as I knew I had made the right decision purchasing one magnificent well thought out and designed automotive of Advanced engineering! Again I thank you so much for this opportunity to be able to express myself not only to the dealership but to all on everyone who reads reviews. Allan W. Gackstetter United States Air Force, retired. More

by allangack Verified Customer Verified Customer

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Bob was a great salesman, happy how everyone worked with me to get the right vehicle me to get the right vehicle More

by joaniebond Verified Customer Verified Customer

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Purchased my second vehicle from Sullivan Cadillac recently and had another excellent experience with the same team from years before, Bob and Enoch. Bob is professional as well as makes one feel comf recently and had another excellent experience with the same team from years before, Bob and Enoch. Bob is professional as well as makes one feel comfortable and HEARD. He is not pushy and I would recommend him to anyone. Enoch "seals the deal" per say and was able to get my payment where I wanted them as well as increased the warranty. GREAT TEAM More

by lourdes.wolf Verified Customer Verified Customer

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Bob Vitrano was a pleasure to work with. He knew the product and had a great sense of humor as we bantered back and forth. He went over the features of the new car and set up the app on the He knew the product and had a great sense of humor as we bantered back and forth. He went over the features of the new car and set up the app on the phone. It was not like other dealerships in the past being pressured. More

by jeff.nettles Verified Customer Verified Customer

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Our Salesman, Bob Vitrano, was knowledgeable and kind. General Manager Rich Gruber gave us a great deal! We are repeat customers and completely satisfied General Manager Rich Gruber gave us a great deal! We are repeat customers and completely satisfied More

by Donna Rodriquez Verified Customer Verified Customer

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Thank you Bob for making my buying experience easy and smooth. My salesman was very knowlegable and friendly. Im very greatful to have a very reliable mode of transportation now. :) smooth. My salesman was very knowlegable and friendly. Im very greatful to have a very reliable mode of transportation now. :) More

by WOLFBELLA Verified Customer Verified Customer

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Always pleasant folks. My original buying experience was very good with Bob Vitrano, we've purchased 3 caddy's through him. We come to terms quickly (having a super credit s My original buying experience was very good with Bob Vitrano, we've purchased 3 caddy's through him. We come to terms quickly (having a super credit score helps) and purchase and pickup always goes smoothly. My recent service visit(s) have also gone very well, easy to schedule and quickly thru the whole process. More

by esponewproducts Verified Customer Verified Customer

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Super friendly, easy to make a deal (no haggling needed)! They were also VERY accomodating ... they delivered our new car and picked up our trade in too! Being very knowledgeable about the can, they took t They were also VERY accomodating ... they delivered our new car and picked up our trade in too! Being very knowledgeable about the can, they took the time to explain the new cars features. HIGHLY RECOMMEND! More

by LindaGrossman Verified Customer Verified Customer

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