Bob Tomlin
Bob Tomlin at Coastal Kia
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Bob Tomlin

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
870 Reviews
4.9

870 Reviews

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870 Reviews of Bob Tomlin

November 18, 2024

Dealership Rating
Employee Rating

Reliable and professional. They keep me informed so I will know the progress of the maintenance being done. More

by Jcsccs
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Jcsccs responded

Reliable and professional. They keep me informed so I will know the progress of the maintenance being done.

November 17, 2024

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Employee Rating

All was handled professionally. My visit was pleasant, as always. Bob and other associates were very helpful. More

by ARUS.ARAMYAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson, David Knowles

Nov 18, 2024

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and compliments for our Service Consultant Bob Tomlin. We love the feedback including, "all was handled professionally,.. my visit was pleasant, as always." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

November 14, 2024

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Employee Rating

Great service! Technicians are all friendly and helpful. Service took about 2 hours for oil change, filter change and complimentary car wash. More

by DARINA.AYNAEVA
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Nov 14, 2024

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "great service, technicians are all friendly and helpful." We appreciate your business. Please do not hesitate to reach out if you need us.

November 14, 2024

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On time and completed service in the estimated time. The carwash was well done and looked good More

by MIKE1624
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2024

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and high marks for our Service Consultant Bob Tomlin. We love the feedback including, "on time and completed service in the estimated time... the carwash was well done." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

November 11, 2024

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Service was fine. .but for what they did I thought it to a little to long to complete the service More

by TJKBARB
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Recommend Dealer
Yes
Nov 11, 2024

Coastal Kia responded

Thank you for the review. We appreciate your patience during your recent service experience. Please reach out to our Service Director, John Wigger, at 910-408-0100 to discuss your concerns. We are here to help and look forward to your call. Thank you

November 11, 2024

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Service was easy and quick and very efficient. I appreciate the concern for my time. More

by laurahbuys
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Coastal Kia responded

We truly appreciate the five star service review and high marks for our Service Consultant Bob Tomlin. We love the feedback including, "service was easy and quick and very efficient." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

November 10, 2024

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I always get great service at Coastal Kia. The service department is on top of their game. More

by Rollinstim
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Nov 11, 2024

Coastal Kia responded

Thank you for the gracious comments and high marks! We appreciate your service review and loyalty to our facility. It was thoughtful of you to give our Service Consultants Bob Tomlin and Gary Nelson such high marks. We love the feedback including, "I always get great service at Coastal Kia." We are here if you need anything. Thanks again!

November 09, 2024

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Call got appointment two days later. Drop car off and came back to pick it when they said it would be ready. More

by mrgss4
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Coastal Kia responded

Thank you! We appreciate the high marks and gracious feedback regarding your recent service visit. It was thoughtful of you to give our Service Consultant Bob Tomlin five stars too. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate you going online and sharing your recent service experience. Thank you!

November 08, 2024

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Bob is a terrific service advisor and is fully aware of what my new car needs and always keeps me informed of how the service is progressing. More

by hwaynet01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 08, 2024

Coastal Kia responded

We could not agree more! Our Service Consultant Bob Tomlin is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts online. Thank you for the five star review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We sincerely appreciate your loyalty. Please do not hesitate to reach out if you need us.

November 08, 2024

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always does great work! Will never take my car anywhere else! plus everyone is always super nice More

by PAYTONFRANCIS219
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Coastal Kia responded

Wow! Thank you! We sincerely appreciate your loyalty and amazing review. We love the feedback including, "always does great work...everyone is always super nice." We are here if you need anything. Thanks so much.

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