was treated with courtesy and respect by Sam.
The car was repaired on time and no charge. Sam is the best.
The car was repaired on time and no charge. Sam is the best.
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by NORMANAMEND
Verified Customer
Verified Customer
Service Price Transparency
Since 2020, Coastal KIA has provided my family and I
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called M
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out.
The result? No charge!...AND a free car wash!
I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business!
Blessings to the Coastal KIA family in 2025.
RS, Kurt Lang
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by LANGSINLET
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
Wow Kurt! Thank you for the amazing testimonial and for mentioning SO MANY of our team members by name. We truly appreciate you taking time to leave such an extraordinary heartfelt review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are truly humbled by your amazing feedback. Please do not hesitate to reach out if you need us.
Very efficient and quick to get my services done.
I’m pleased with the results.
I’m pleased with the results.
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by Alyssa
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2025 -
Coastal Kia responded
Great news Alyssa! We appreciate the five star review and compliments for our team. We love the feedback including, "very efficient and quick to get my services done." Thank you for choosing Coastal Kia for your automotive service needs.
Nice service department and friendly helpful techs.
A clean and comfortable waiting area for service.
A clean and comfortable waiting area for service.
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by ALYSSAGARRETT
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2025 -
Coastal Kia responded
Great news! Thank you! We appreciate the five star review and compliments for our team and facility. We are thrilled to hear you were comfortable while waiting during your recent service visit. Thank you for trusting Coastal Kia with your automotive service needs.
Always great service here, very accomodating.
Quick and efficient service, they keep you informed on how your service is progressing.
Quick and efficient service, they keep you informed on how your service is progressing.
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by carmichael430
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Coastal Kia responded
Outstanding! Thank you for the five star review and five star rating for our Service Consultant Bob Tomlin. We love the feedback including, "always great service here, very accommodating." We appreciate your business and gracious feedback. Please do not hesitate to reach out if you need us. Thanks again!
For the last 13 years Bob has always been a professional
while assisting us with our car maintenance.
while assisting us with our car maintenance.
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by VQ2A3WHALE
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Coastal Kia responded
We sincerely appreciate your loyalty over the last thirteen years! We love hearing you have built a trusting relationship with our senior service advisor Bob Tomlin. Thank you for the amazing review. We are here if you need us. Thanks again!
The dealership was great in service and gave me advice on
alignment. Bob was fantastic!
alignment. Bob was fantastic!
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by ASHLEIGHFETZER14
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Coastal Kia responded
Thank you! It was thoughtful of you to go online and rate your recent service experience. We truly appreciate it. Thank you for the high marks and compliments for our senior service advisor Bob Tomlin. We are here if you need us. Thanks again!
The gentle I believe his name was bob was so nice.
He was so polite and very detailed about what they did with my car. It looked awesome!
He was so polite and very detailed about what they did with my car. It looked awesome!
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by CHERIE777
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Coastal Kia responded
Wonderful! Thank you for the five star review and compliments for our Service Consultant Bob Tomlin. Bob has been with us a long time and is truly an ambassador for our customer service culture. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.
Bob was awesome at answering my questions, everyone was
very nice and willing to help.
very nice and willing to help.
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by CHALE5
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Coastal Kia responded
Thank you for the five star review! We love hearing our Service Consultant Bob Tomlin exceeded your expectations. It was thoughtful of you to mention Bob by name. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.
Excellent communication thank you Bob !
! As usual you understand what I mean. I love how organized your whole set up is.
! As usual you understand what I mean. I love how organized your whole set up is.
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by KMMARTC359
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Coastal Kia responded
Wonderful news! We want to thank you for the gracious comments and high marks for our Service Consultant Bob Tomlin. It was thoughtful of you to mention Bob by name. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.
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