Bob Tomlin

good communication- easy to schdule an appointment-good people to work with- no problems with wservice people to work with- no problems with wservice More

by acarter12 Verified Customer Verified Customer

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Bob was great! I just needed an oil change and he got me in and out quickly. He was friendly, knowledgeable and followed up afterwards to make sure everything was o I just needed an oil change and he got me in and out quickly. He was friendly, knowledgeable and followed up afterwards to make sure everything was ok with the service. Thanks Bob! More

by SPDOWNTOWN Verified Customer Verified Customer

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Excellent! ! They do a phenomenal job with service, professionalism, and doing what they say they will do. ! They do a phenomenal job with service, professionalism, and doing what they say they will do. More

by KWKC14 Verified Customer Verified Customer

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Overall great experience! I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my laptop. There was bottled water and snacks too. The work was completed a few minutes before the estimated time . Y car was washed and I was ready to go. More

by Susan Verified Customer Verified Customer

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Bob Tomlin was my service guy this past Thursday. I have known him over 14 years. I went from one Kia Rio (14 years), to my second one that I bought last October because of a car accident. To be h I have known him over 14 years. I went from one Kia Rio (14 years), to my second one that I bought last October because of a car accident. To be honest, if I didn't have the accident, I would still be driving the first Kia. I never had transmission or engine problems, just the normal wear and tear with over 150,000 miles. Bob has never lied to me about work needed and many times after a tire rotation and oil change, I was told that every thing was fine, nothing else needed. I drove a Saturn for years and every time I took it in for anything, there was always, always a huge expensive repair. It is a blessing to be able to call Bob Tomlin, tell him my concerns, if I have any, bring my car in to the dealership and know I will not be cheated just because I am a woman, but will always be treated with dignity and respect. All women who want reliability and honesty when it comes to buying or maintain their car, go to Coastal Kia, they are trustworthy. More

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was treated with courtesy and respect by Sam. The car was repaired on time and no charge. Sam is the best. The car was repaired on time and no charge. Sam is the best. More

by NORMANAMEND Verified Customer Verified Customer

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Since 2020, Coastal KIA has provided my family and I outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called M outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out. The result? No charge!...AND a free car wash! I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business! Blessings to the Coastal KIA family in 2025. RS, Kurt Lang More

by LANGSINLET Verified Customer Verified Customer

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Very efficient and quick to get my services done. I’m pleased with the results. I’m pleased with the results. More

by Alyssa Verified Customer Verified Customer

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Nice service department and friendly helpful techs. A clean and comfortable waiting area for service. A clean and comfortable waiting area for service. More

by ALYSSAGARRETT Verified Customer Verified Customer

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Always great service here, very accomodating. Quick and efficient service, they keep you informed on how your service is progressing. Quick and efficient service, they keep you informed on how your service is progressing. More

by carmichael430 Verified Customer Verified Customer

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