Bob Niedzielski

Merrell is an exceptional person. He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamle He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamless association for the good of the customer, themselves, and Lexus. Ms. McGowan was my principal contact. She is good enough to have generated a trusting relationship. Her effort to make the actions and responses of Lexus' management transparent was admirable and helpful.. Their sales management seemed too penny pinching and far out of character to fit the magnitude of the overall transaction and the Lexus image.. Bob Niedzielski's valuation of my trade ins was disappointing, but was made understandable and therefore acceptable... More

by msraymond001 Verified Customer Verified Customer

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MIKE GONZALES my salesman & BOB NIEDZIELSKI really stepped up to make a car deal that was done out of state an outstanding experience , had a few things wrong with the car but they made it right in th stepped up to make a car deal that was done out of state an outstanding experience , had a few things wrong with the car but they made it right in the end , I really appreciate the hard work and effort my salesman Mike put in to getting me my car, he took videos all the way to handling a transport to get my car in my driveway. A+ all the way for the Westside Lexus team ! More

by CharlesBurland Verified Customer Verified Customer

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Hands down, this dealership is one of the most elegant dealership I have ever been to. The employees were incredibly friendly and knowledgeable. My car buying experience was the easiest and smoothess. I d dealership I have ever been to. The employees were incredibly friendly and knowledgeable. My car buying experience was the easiest and smoothess. I definitely will be back for my next future purchase. I must also give most appreciation and gratitude to Bob Niedzielski! Thank you! More

by PIGGEEJOHNNY Verified Customer Verified Customer

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Sales experience was quick and easy got my wife out of her old NX and into a new RX, she loves it her old NX and into a new RX, she loves it More

by JASON_BIBB Verified Customer Verified Customer

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They are all absolutely amazing people. Top notch service from start to finish. Best experience ever. Top notch service from start to finish. Best experience ever. More

by wgb001 Verified Customer Verified Customer

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The buying process was easy and relatively fast. My sales person was knowledgeable and easy to work with. The manager was very professional and accommodating. I will have more upon picking my car up next w person was knowledgeable and easy to work with. The manager was very professional and accommodating. I will have more upon picking my car up next week. More

by Dahr1 Verified Customer Verified Customer

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