Bob Murray

In the last two years, we have purchased two BMW X 5s from Ferman BMW at Palm Harbor. On each occasion Rocco Laccera was our representative and Leah Greenfield and Doug Radeker educated us on the new tec from Ferman BMW at Palm Harbor. On each occasion Rocco Laccera was our representative and Leah Greenfield and Doug Radeker educated us on the new technologies. We have never been treated as well. When I told Rocco that we did not need him to do anything more for us, he insisted it was part of his job to make sure we were completely satisfied. Everyone was totally committed to making the entire process as pleasant and seamless as possible. All three representatives even provided their cell numbers for assistance after the sale. Before each purchase, we shopped all the BMW dealers in the Tampa Bay area and found Fermans prices were the most reasonable. Considering all the special treatment, my wife and I received, we would never consider any other car dealer. Our special thanks to you, Rocco, you are the very best. We also want to thank the General Manager, Paul Murray for his assistance with both transactions. More

by Nancydmccrory Verified Customer Verified Customer

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Such a great buying experience at Ferman BMW. Would definitely deal with Joe, Scott and David again. Would definitely deal with Joe, Scott and David again. More

by Beth Petty Verified Customer Verified Customer

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From the GM to my sales rep to my service rep, everyone is extremely professional and they all take the time to help me understand the details of my car’s needs. is extremely professional and they all take the time to help me understand the details of my car’s needs. More

by David Verified Customer Verified Customer

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Always a great experience buying from Ferman BMW. A dealership is only as good as it's people. Ferman BMW has the best people. A dealership is only as good as it's people. Ferman BMW has the best people. More

by TLWKLW Verified Customer Verified Customer

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The Ferman team made us feel welcome and helped to make the overall process as painless as possible. We appreciated all the information shared and answers to our many questions. The team was fantastic! the overall process as painless as possible. We appreciated all the information shared and answers to our many questions. The team was fantastic! More

by lisa.schultz44 Verified Customer Verified Customer

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Very kind, friendly, and generous people. They are always willing to help and truly want to make their customers happy! They are always willing to help and truly want to make their customers happy! More

by karendemac Verified Customer Verified Customer

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Best customer service on the planet. Thank you to general manager, Bob Murray and your entire team for a pleasant and efficient experience. Thank you to general manager, Bob Murray and your entire team for a pleasant and efficient experience. More

by Tjk305 Verified Customer Verified Customer

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Very professional and met our needs quickly. They were very supportive during a significant loss to my family. Robert was great! They were very supportive during a significant loss to my family. Robert was great! More

by brian.neupaver Verified Customer Verified Customer

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The people there care about their customers. They want their customers to be happy and will go the extra mile to help achieve that goal. They want their customers to be happy and will go the extra mile to help achieve that goal. More

by karendemac Verified Customer Verified Customer

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Bill is a fantastic Client Advisor! He knows his stuff and makes the entire experience amazing! He knows his stuff and makes the entire experience amazing! More

by stacyccmo7 Verified Customer Verified Customer

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