Bob Knott
Bob Knott at Prestige Volvo

Bob Knott | Page 26

Service Advisor

Prestige Volvo

285 State Route 10
East Hanover, NJ 07936

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4.7
276 Reviews
4.7

276 Reviews

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276 Reviews of Bob Knott

January 17, 2013

Dealership Rating

I have had two Volvos in my family for ten years. My main reason for purchasing this car is the entire experience at Prestige Volvo. The dealership is first rate from sales to service Whenever I have a servi More

by mull47@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 22, 2013

Prestige Volvo responded

Thank you! We're so glad that you've had such great experiences with not only our sales department but our service department as well! Welcome to the Prestige Volvo Family and we look forward to having you in our family for many more years to come! Happy driving Tina Bilokin Customer Care Representative

August 23, 2012

Dealership Rating

Steps taken to service my car was car was made easy and Steps taken to service my car was car was made easy and efficient. Dropped car off night before, loaner was ready for my pick up, car was ready i More

by mitaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2012

Prestige Volvo responded

Thank you for choosing to have your vehicle cared for in the Prestige Volvo service department. We are happy to hear that you found our service friendly and efficient, and we look forward to seeing you in the future. Lauren Gurry Digital Marketing Coordinator

July 12, 2012

Dealership Rating

I needed to have 15000 mile check. I called in the morning an Prestige Volvo fit me right into the schedule on the same day. They answered all my questions and responded quickly to my calls. The car w More

by moranoia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 28, 2012

Prestige Volvo responded

Thank you so much for your review and for visiting Prestige Volvo for your 15,000 mile check up. I'm happy to hear we were able to meet your needs and met all of your expectations. Please let us know if you have any questions in the future! Melissa Virzi Digital Marketing Assistant

June 29, 2012

Dealership Rating

I was treated very well and the work was completed in a timely fashion. At this point the work that was done was done succesfully. More

by smac1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob-service advisor

Jul 09, 2012

Prestige Volvo responded

I'm happy to hear that you had a positive experience here at Prestige Volvo and that the work performed so far has met your needs. Thank you for your review and recognition. Please feel free to give us a call should you have any future questions. Melissa Virzi Digital Marketing Assistant

June 27, 2012

Dealership Rating

I was very pleased with Prestige's Service Advisor Bob Knott's courteous attention. I was immediately acknowledged when I entered the service department and did not have to wait. Bob answered all my que More

by Dawn Eckert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mastroianni

Jun 28, 2012

Prestige Volvo responded

Thank you for choosing to have your Volvo serviced for maintenance with Prestige! I am delighted to hear that Lindsey made your service arrangements smoothly and in accordance to your busy schedule. It is also excellent to know that Bob was attentive to all the details when working with you and your vehicle. We look forward to providing you with the same level of accommodating and seamless service in your visits to come. Lauren Gurry Digital Marketing Coordinator

June 21, 2012

Dealership Rating

Bob Knott gave us excellent service and delivered the car on time as promised. He was very friendly and professional, and we will certainly continue to sevice our car with Prestige. More

by amyonorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2012

Prestige Volvo responded

I am happy to hear that the service Bob provided you with has encouraged you to service your Volvo with Prestige in the future. I assure you that you will continue to receive the golden treatment from our service department in your visits to come. Lauren Gurry Digital Marketing Coordinator

June 14, 2012

Dealership Rating

Good customer service by Bob Knott, answered all questions and provided adequate explanation. Always feel like the Dealers charge so much more for service but service is good and they are very accom More

by sgkurekPrestigeVolvo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 14, 2012

Prestige Volvo responded

Thank you for choosing to have your Volvo vehicle serviced here at Prestige. I am happy to hear Bob was comprehensive in his explanations of your vehicle care, and we look forward to helping you in visits to follow. Lauren Gurry Digital Marketing Coordinator

June 02, 2012

Dealership Rating

I needed a major mechanical repair for my Volvo XC70, The service team had my car turned around very quickly, every thing seemed to be done correctly with no problems at the price quoted to me. More

by WJA_XC70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Rosen

Jun 14, 2012

Prestige Volvo responded

I am happy to learn that the Prestige Volvo service department was able to correct a major issue with your car with honesty and efficiency. The service team will happily take care of your vehicle maintenance needs at any point in the future. Thank you for your positive feedback! Lauren Gurry Digital Marketing Coordinator

May 28, 2012

Dealership Rating

I am driving my fourth Volvo S80 and from the beginning< I chose Volvo because of the service I received the first day I walked into the Dealership located in Montclair. I am never concerned abo More

by leasedcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Curto

Jun 05, 2012

Prestige Volvo responded

Congratulations on your fourth Volvo S80! It is an honor to hear that you continue to choose Prestige Volvo because of the care you receive from our team in both sales and service. Rich will be thrilled to know you recognize his dedication to you as your sales consultant. I encourage you to contact us with any questions that arise about your vehicle. A member of our team will be delighted to assist you. Lauren Gurry Digital Marketing Coordinator

May 11, 2012

Dealership Rating

Quick service and very friendly. Took me right away without an appointment. Got everything done within an hour. I will go back there for service again. More

by hijongy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2012

Prestige Volvo responded

Thank you for leaving a positive review of our service department for other Prestige Volvo customers to see! We are happy to hear our service department treated you well, and we look forward to assisting you in the future.

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