276 Reviews
Write a Review276 Reviews of Bob Knott
November 07, 2019
Three days before we were to leave on a two month trip a problem developed with channeling water within the sunroof on our 16-year-old XC90. Bob in the service department made sure the work was done same da problem developed with channeling water within the sunroof on our 16-year-old XC90. Bob in the service department made sure the work was done same day so we could use the car for this trip. This was typical of the quality of service we have received from Prestige Volvo on both our Volvo’s for many years. More
Other Employees Tagged: Jay Rosen
November 06, 2019
Super-duper service. The service consultants are all courteous, prompt and attentive, not to mention, super helpful. They are the gems of Prestige Volvo. The experience is something to cheerfully reme courteous, prompt and attentive, not to mention, super helpful. They are the gems of Prestige Volvo. The experience is something to cheerfully remember by. 5-Star service. What more can a customer ask for. Certainly, I will come back and spread the good word around. More power to Prestige Volvo. More
Other Employees Tagged: Patricia Sommerville , Chris Henriksen, Deena Simmons
November 04, 2019
I have been coming to Prestige Volvo for service for years. Everyone in the service department is always very helpful and friendly. Bob always takes time to explain every thing in detail. Joe who dr years. Everyone in the service department is always very helpful and friendly. Bob always takes time to explain every thing in detail. Joe who drives the shuttle is also a pleasure to deal with. More
Other Employees Tagged: Patricia Sommerville , Deena Simmons
October 31, 2019
I highly recommend the Prestige Volvo service department. They are thorough and efficient. Always pleasant to work with, they make the process for the customer as easy as possible. They are thorough and efficient. Always pleasant to work with, they make the process for the customer as easy as possible. More
October 24, 2019
Excellent service and knowledgeable An enjoyable experience that provides confidence to the client with practical information that helps in understanding the service and informs the cli An enjoyable experience that provides confidence to the client with practical information that helps in understanding the service and informs the client about vehicle options. More
Other Employees Tagged: Jay Rosen, Patricia Sommerville, Patrick Beauford , Deena Simmons
October 23, 2019
Service dept I needed my windshield replaced due to crack from a rock hitting it. Deena was my service advisor, Anna helped me schedule the appt and secured a loa I needed my windshield replaced due to crack from a rock hitting it. Deena was my service advisor, Anna helped me schedule the appt and secured a loaner car while my car was in service and Bob ordered the windshield. Everyone was so professional and courteous - they were so helpful. I'm so pleased to have gotten my S60 at Prestige Volvo! More
Other Employees Tagged: Ana Paula Lavoura , Deena Simmons
October 22, 2019
Great service and friendly faces! Went to get my car serviced and it was a lovely experience all around. Everyone here is very accommodating and kind. The environment is welcoming and Went to get my car serviced and it was a lovely experience all around. Everyone here is very accommodating and kind. The environment is welcoming and I felt safe to ask any questions. The staff had positive energy and smiling faces. The place itself was very clean and they have great pound cake in the kitchen area! I would definitely come again. More
Other Employees Tagged: Patricia Sommerville
October 19, 2019
Service Great staff, service, satisfied with work ............. will continue to bring my car to prestige ............ Bob has updated me with what service Great staff, service, satisfied with work ............. will continue to bring my car to prestige ............ Bob has updated me with what services were needed for my car More
October 18, 2019
Service completed by Bob knot was excellent. Staff in dealership was very condescending. I was nit spoken to nicely and three separate staff said they don't completed by Bob knot was excellent. Staff in dealership was very condescending. I was nit spoken to nicely and three separate staff said they don't know answers and walked away. More
October 18, 2019
Fast and helpful servicing Excellent comm,unication, thorough evaluation of possible problems, helpful transporttation to return car to our home. Careful servicing. Courteous at Excellent comm,unication, thorough evaluation of possible problems, helpful transporttation to return car to our home. Careful servicing. Courteous at all times. Recommendation for engine flush, which I was not aware of. More

