Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bob Hogan
Bob Hogan at West Side Garage, INC.
Refer Me

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.8
83 Reviews

Dealership Experience

30 yrs, 10 mos

Industry Experience

53 yrs, 1 mo

Specialties & Trainings

Automotive Technology Degree

4.8

83 Reviews

Write a Review

83 Reviews of Bob Hogan

June 20, 2024

Dealership Rating
Employee Rating

below standard service no sense having an online booking if when you get there they don't show you have an appointment and no response from anybody to make it right More

by dodgemn07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Jun 21, 2024

West Side Garage, INC. responded

Thank you for your feedback. Here at West Side GM of Berlin, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth and work towards a positive resolution. West Side GM Team (920) 361-5100

June 20, 2024

Dealership Rating
Employee Rating

The dealership is very clean. The service manager goes above and beyond for all customers. Very accommodating with a customers schedule. I would highly recommend West Side for any More

by BUTTONS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 21, 2024

West Side Garage, INC. responded

Thank you for the kind words about West Side GM of Berlin! We truly appreciate your recommendation and are glad to hear that our service manager provided exceptional care. If you ever need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! West Side GM Team (920) 361-5100

June 19, 2024

Dealership Rating
Employee Rating

From beginning to end service was spot on I was not the number ticket attached to my key I was a real person treated with the utmost respect something that is so hard to find in Florida if at all. Thanks s More

by Al.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 21, 2024

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin for your automotive needs! We are delighted to hear that you had a spot-on experience with us from beginning to end. Providing respectful and personalized service is a top priority for us. Shoutout to Bob for delivering a great experience during your visit. We appreciate your positive feedback and look forward to assisting you again! West Side GM Team (920) 361-5100

June 18, 2024

Dealership Rating
Employee Rating

Family friendly, honest and caring. We went to just look at a car but not to buy. But the dealers were so wonderful and patient and willing to work with us we went back and bought the c More

by stevedoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles,

Helpful
Report | Print
Jun 20, 2024

West Side Garage, INC. responded

Thank you for sharing your positive experience with us, Steve! We are thrilled to hear that our team at West Side GM of Berlin provided you with a family-friendly, honest, and caring experience. Our goal is to ensure that every customer feels valued and supported, whether they are just browsing or ready to make a purchase. We look forward to welcoming you back in the future and appreciate you choosing us! West Side GM Team (920) 361-5100

June 16, 2024

Dealership Rating
Employee Rating

GOT MY TRUCK BACK IN AS GOOD A SHAPE AS THE DAY I BOUGHT IT. More

by wayne61149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 18, 2024

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin and for sharing your positive feedback. We're thrilled to hear that we could bring your truck back to its original condition. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 14, 2024

Dealership Rating
Employee Rating

Great place honest workers always ready to help. Great prices nearby always explains what they are doing. More

by lwfsw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 18, 2024

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin for your automotive needs! We appreciate your positive feedback and are glad to hear that our team provided you with excellent service. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

May 26, 2024

Dealership Rating
Employee Rating

Ok service. Did what I asked them to do. Nothing more and no sales pitch. More

by timvdh100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 28, 2024

West Side Garage, INC. responded

Thank you for taking the time to leave feedback, Tim. We appreciate your review and the opportunity to assist you. If you have any further needs or feedback, feel free to reach out. We are here to help. West Side GM Team (920) 361-5100

May 25, 2024

Dealership Rating
Employee Rating

I thought that the people at West Side did a good job. The fix from GM did not work. Jeff did an outstanding job getting a new RADIO for me. More

by kensingtonjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 28, 2024

West Side Garage, INC. responded

Thank you for the glowing 5-star review! We are delighted to hear that Jeff provided you with outstanding service in getting a new radio. At West Side GM of Berlin, we aim to provide top-notch service, and we are pleased that you had a positive experience with us. We appreciate your feedback and look forward to assisting you in the future. West Side GM Team (920) 361-5100

May 18, 2024

Dealership Rating
Employee Rating

Very dependable and the service group have been there for years so it’s great to see familiar faces. More

by rohlwing529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 21, 2024

West Side Garage, INC. responded

Thank you so much for the kind words! We take pride in providing dependable service with a team that has been with us for years. We appreciate your loyalty and look forward to serving you again in the future. West Side GM Team (920) 361-5100

May 18, 2024

Dealership Rating
Employee Rating

They have a very nice facility. I really appreciate them keeping me informed on when my truck will be ready. More

by sfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant , Jeff from service

Helpful
Report | Print
May 21, 2024

West Side Garage, INC. responded

Thank you for the positive feedback! We're glad to hear that you had a great experience with us at West Side GM of Berlin. Keeping our customers informed and providing excellent service is always our priority. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

1
2
...
9

Dealership Inventory (111 Vehicles)

used 2021 Mazda Mazda3 car, priced at $19,323
2021 Mazda Mazda3
used
Snowflake White Pearl Mica exterior
Automatic
Front-wheel Drive
$19,323
View Details
new 2023 GMC Canyon car, priced at $66,340
2023 GMC Canyon
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$66,340
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $62,610
2024 Chevrolet Silverado 2500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$62,610
View Details
new 2024 GMC Sierra 1500 car, priced at $72,443
2024 GMC Sierra 1500
new
White Frost Tricoat exterior
Automatic
Four-wheel Drive
$72,443
View Details
used 2023 GMC Yukon car, priced at $90,582
2023 GMC Yukon
used
Volcanic Red Tintcoat exterior
Automatic
Four-wheel Drive
$90,582
View Details
used 2020 Chevrolet Silverado 1500 car, priced at $41,892
2020 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
$41,892
View Details
View All Inventory