Bob Hadges | Page 18

We knew what car we wanted when we came in (a Corolla) We knew what car we wanted when we came in (a Corolla) and Steve made us feel right at home. He did not pressure us to look at more expensive models We knew what car we wanted when we came in (a Corolla) and Steve made us feel right at home. He did not pressure us to look at more expensive models that other places did in the past. He and Bob were very helpful and went out of there way to make sure we were happy. Because of our great experience we would highly recommend this dealer to our friends. More

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The staff at Tufankjian Toyota were exceptional in helping me purchase my new 2013 Toyota Corolla. I mostly dealt with Kenny Tempro who is a genuinely amiable man. He made the process fun with his sen helping me purchase my new 2013 Toyota Corolla. I mostly dealt with Kenny Tempro who is a genuinely amiable man. He made the process fun with his sense of humor and charisma. I felt no pressure from any of the folks there to purchase extra features but they were very knowledgeable in showing my key features to consider when purchasing the car. My parents bought a Prius from here and I remember it being a good experience as well which is what drew me to purchase here. I was treated the same way my parents were and the facility is HUGE with lots of inventory and a high tech up-to-date structure. Thanks again guys, and I hope to hear from you soon! Thanks!!! More

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I shopped around the Toyota dealerships near me (Copeland and McGee) and was, frankly, put off by their lack of interest in working with me. I felt I had some equity in my 2010 Highlander (which I leased fr and McGee) and was, frankly, put off by their lack of interest in working with me. I felt I had some equity in my 2010 Highlander (which I leased from Copeland) and wanted to use my equity as a downpayment for a new Highlander. Bob Hadges was extremely helpful over the phone and both Kenny and Art were great to work with in the store. These guys earned by business and my recommendation! More

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This is not a dealership, this is a family. There are no words to describe my amazement with my experience. These are the friendliest, most honest, sincere, and admirable employees I have ever met, which words to describe my amazement with my experience. These are the friendliest, most honest, sincere, and admirable employees I have ever met, which is highly unusual at a car dealership. There is no pressure when purchasing, and additionally they go above and beyond everything you would not only expect but dream of. If you have to go back for some reason, everyone, and I mean everyone remembers your name and approaches you in a way that makes you feel important. These employees are genuinely happy. It is clear that they love what they do. This eminates to the customer. They remember who you are, by name, upon seeing you after your purchase. They are highly professional, yet down to earth. They way they conduct business is amazing and admirable. Everyone from reception, to administrators, to service - - I promise you have never experienced such accomodating and genuinely sincere people. It is beyond clear that the employees care. I went back one day for an issue that actually resulted in being my fault...... the rear window was not all the way up - there was actually no problem at all. As I waited in the service area, everyone I have ever seen in there approached me, genuinely happy to see me, and spoke to me. Upon leaving, I met a gentleman getting out of a car whom I had never seen before. I was introduced to him. As it turned out he was the owner of the dealership! You never would have known......... kind, humble, and genuine. There was not one ounce of arrogance and it was not until after our conversation, when he handed me his business card and welcomed me to call him at any time, did I realize he was the owner of the dealership! Remarkable! I could go on forever about my experiences there........ I can not recommend this dealership highly enough. There are no words to describe the experince I had in puchasing my vehicle there. I can not recommend this dealership any higher that I am attempting to. There are no words to explain why this is the dealership to select. I consider it a perfect experience in every way. Very Sincerely, Christine Mello More

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My first contact with Tufankjian was Bob Hadges from Internet Sales. Bob gave me all the information I was looking for via email in a most timely manner. Bob was one of several I was in contact with o Internet Sales. Bob gave me all the information I was looking for via email in a most timely manner. Bob was one of several I was in contact with on the internet. He was the quickest.. no nonsense.. brief and to the point - a plus since I did not have time to waste. When I in fact made the decision to come in to purchase from Tufankjian, I was greeted at the door by Ian Merrill. He was extremely knowledgeable about the Prius. He spent a fair amount of time going over the benefits of Toyota, Prius and Tufankjian in general; then took us out for a test drive. He was very patient answering all of my questions. His up-beat attitude convinced me. We then met with Walace Langame. Walace from Finance was equally as pleasant as Ian. He went over all of the figures and options and answered all of our questions. At this point I had no doubt that I had come to the right place. To round off my visit, I met with Bill Detellis who went over the accessories available. Very pleasant and knowledgeable as well. Finally, Greg Tufankjian took the time to come in to meet my daughter and me - a pleasant surprise. In previous transactions at other dealerships I've never met anyone in management who showed the interest in meeting a customer. Overall, I bought the sales personnel package - the car was just the nice extra. Thank you. More

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Three words come to mind when I think about last evening's experience of replacing my totaled Camry at this dealership-- ON MY TEAM! These guys were polite, professional and really demonstrated to m evening's experience of replacing my totaled Camry at this dealership-- ON MY TEAM! These guys were polite, professional and really demonstrated to me that they were both advocating for me to get the best deal while respecting that I was limited for time. This is my second purchase at Tufankjian and I expect I'll be back for future business. More

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Went to several dealers to shop for a Toyota. Benson showed me several cars and worked with me to give me the best deal on my trade and new purchase. The dealer had a great inventory and Bob and Benson showed me several cars and worked with me to give me the best deal on my trade and new purchase. The dealer had a great inventory and Bob and Benson did not put the "pressure" on like some others, but got me what I wnated. More

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The sales personnel were friendly during my visit to bought my new camry, including test driving and price negotiation. The follow up actions and after sold service are very good as well. I think this bought my new camry, including test driving and price negotiation. The follow up actions and after sold service are very good as well. I think this point is the most important because when you actually use the car is the time that problems or questions with came out. At that time a good after service is most important. More

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Very good experience. Dealer handled my trade-in at the trade-in value estimate that was provided by Jaguar without any haggling. Sunny was awesome - came all the way up to coastal New Hampshire to deliver trade-in value estimate that was provided by Jaguar without any haggling. Sunny was awesome - came all the way up to coastal New Hampshire to deliver our vehicle. The whole family loves our CPO Toyota Prius and we are extremely pleased with the $ we are saving on gas. I would definitely go back to Toyota of Braintree when we are ready for our next vehicle. I'm quite sure that it will also be a Prius. More

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I have been buying new Toyota's for 30-35 years and this was one of my best experiences. Every person who helped me was professional, friendly and intent on giving me what I wanted. was one of my best experiences. Every person who helped me was professional, friendly and intent on giving me what I wanted. More

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