Bob Garr

This location made me feel heard, no pressure, staff friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will alway friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will always recommend others to this Toyota location. More

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Tom was fantastic to work with; knows his stuff and was patient as a made the decision. patient as a made the decision. More

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Keeps you updated and are very knowledgeable … also not pushy in the sale and for warranty pushy in the sale and for warranty More

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We purchased a 2024 Rav4 from salesman Tim Patillo! He was kind, very professional, attentive and very helpful through the entire process. He was kind, very professional, attentive and very helpful through the entire process. More

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This dealership was a pleasure to work with. I would work with them again in the future. I would work with them again in the future. More

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The best Toyota Dealership in town and I live on the opposite end of town. Pressureless. Informed. Knowledgeable. Experienced. Tim Patillo was my Sales Rep and Bob Garr was my Finance Rep. my enti opposite end of town. Pressureless. Informed. Knowledgeable. Experienced. Tim Patillo was my Sales Rep and Bob Garr was my Finance Rep. my entire family buys from there. More

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I’ve owned my Camry that I bought from Toyota of Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experie Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experience every single time. The lounges to wait in are comfortable, the communication about your auto’s service needs is complete and I find the pricing more than fair. My Camry is 7 years old and I feel confident that using the Toyota of Louisville service department will keep it going for many, many years to come. I appreciate everyone there and will be back for the next service in May! More

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Tim Patillo was an absolute pleasure to work with. I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) a I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) and features of the car. Communication with Tim was fantastic. He was able to coordinate with his finance team over the phone, and within hours we completed the terms and had a deal. I flew up a couple of days later. Tim picked me up a the airport, did a simple short test drive, and i was able to sit down to complete the paperwork. I also want to compliment the the whole finance team. I am very pleased that they were able to provide very competitive rates. Again, the whole transaction was completed very quickly, and I was on the road back home (after a great lunch at one of their recommended restaurants). Some fInal thoughts, I've purchased a number of cars in the past from a number of dealerships all over the country. Toyota of Louisville is very special. This might not make sense until you visit, but I really enjoyed talking to everyone there. We have a shared set of values which made working together so much simpler. Again, heartfelt thanks to Tim and everyone at Toyota of Louisville. More

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Really enjoyed my experience at Toyota of Louisville, most of all my dealer Kevin Willis. Kevin was extremely knowledgeable and communicated with me through out the entire process. Kevin went above and b most of all my dealer Kevin Willis. Kevin was extremely knowledgeable and communicated with me through out the entire process. Kevin went above and beyond to put me in the vehicle of my dreams and make it affordable. Thank you Levin and Toyota of Louisville. More

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My mom was in the market for anew Toyota Camry and happened to get matched with Tim as her salesperson. He listened to what she was looking for and determined the best model based on her needs. He w happened to get matched with Tim as her salesperson. He listened to what she was looking for and determined the best model based on her needs. He was able to locate the car and have it in Louisville within the week and there were no surprises when we got there to finalize the sale. He was very patient with her while explaining the new features and getting her set up with the Toyota app and cell phone features. We also worked with Bob on the finance side who was equally as pleasant to work with. Overall so impressed with the entire experience and level of customer service we were given! I'm a Jeep driver but next time I might be swayed toward a Toyota :) More

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