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Bob Fahey

Overview Reviews (43) Inventory (192)

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Bob Fahey

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Bob Fahey

Service Director

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.7

43 Reviews

Overview Reviews (43) Inventory (192)

Dealership Experience

1 yr, 4 mos

Industry Experience

53 yrs, 11 mos

Languages Spoken

English

4.7

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Bob Fahey

November 07, 2024

Dealership Rating

Employee Rating

Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Robyn Burst

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Nov 10, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 05, 2024

Dealership Rating

Employee Rating

l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Robyn Burst

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Nov 06, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 01, 2024

Dealership Rating

Employee Rating

Bobby and his team are fantastic ! From the appointment process, reception and follow up. I was kept up to date on the progress of my car. From the appointment process, reception and follow up. I was kept up to date on the progress of my car. More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Robyn Burst

Report | Print

Nov 01, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 16, 2024

Dealership Rating

Employee Rating

Great service from the appointment process To the great follow up after the service Would not service anywhere else follow up after the service Would not service anywhere else More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Robyn Burst

Report | Print

Oct 17, 2024 -

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 05, 2024

Dealership Rating

Employee Rating

It was a pleasant experience from making the reservation, receiving videos of the progress of service to picking up my truck receiving videos of the progress of service to picking up my truck More

by randolph.miller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert

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Oct 07, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

September 17, 2024

Dealership Rating

Employee Rating

Professional staff who effectively communicate your service needs and provide you with realistic and economical options to servicing your vehicle service needs and provide you with realistic and economical options to servicing your vehicle More

by randolph.miller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert

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Sep 18, 2024 -

Colonial Chevrolet responded

Randolph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

September 16, 2024

Dealership Rating

Employee Rating

Very polite and attentive to all issues regarding the repair of my truck in a timely manner. repair of my truck in a timely manner. More

by diamonddave73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Tang

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Sep 16, 2024 -

Colonial Chevrolet responded

Dave, Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

September 15, 2024

Dealership Rating

Employee Rating

Very thorough and easily scheduled! The video of the vehicle with service tech commentary was helpful. The video of the vehicle with service tech commentary was helpful. More

by johnparkerhouse

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 15, 2024 -

Colonial Chevrolet responded

August 15, 2024

Dealership Rating

Employee Rating

Great advice and timely, the people received me and gave me all the details of my service me all the details of my service More

by Robertkaluba67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole

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Aug 16, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for our service department, Robert! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

August 02, 2024

Dealership Rating

Employee Rating

I was treated very well, like a VIP. Luke Ealey did the test drive with me and he was very thorough at having me put this SUV through its paces so I could really get a feel for this veh Luke Ealey did the test drive with me and he was very thorough at having me put this SUV through its paces so I could really get a feel for this vehicle. I recommend this dealership completely. More

by marilynjsloper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom O'Toole, Parrish Kelley , Luke Ealey

Report | Print

Aug 03, 2024 -

Colonial Chevrolet responded

Thank you so much, Marilyn, for your kind words for Luke and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

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