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Bob Ernstes
Bob Ernstes at Eagle Buick GMC, Inc.
Refer Me

Bob Ernstes

Finance Manager

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

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4.9
306 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

28 yrs, 2 mos

Languages Spoken

English English

4.9

306 Reviews

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306 Reviews of Bob Ernstes

December 30, 2024

Dealership Rating
Employee Rating

Did not realize that a front headlight for my terrain was so expensive. Your tech did an excellent job of explaining why and the fact that times have changed. Just very glad I could get it in on a Saturday w More

by LOUNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

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December 29, 2024

Dealership Rating
Employee Rating

Great experience dealing with Shields and the team at eagle Buick and gmc highly recommend this team More

by J hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shields Gay, Joe Lafrantz , Rus Baldnen and Ron Elson great team

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Dec 30, 2024

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Shields and the team at Eagle Buick-GMC Inc. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

December 25, 2024

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Employee Rating

Outstanding. No pressure sales push and Less was extremely detailed in all information I had compiled on 3 vehicles that I had looked at in detail at 6:30 that mo More

by bdccontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parish , Robby Vines 😉

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Dec 27, 2024

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at Eagle Buick-GMC Inc, especially working with Less, who provided you with detailed information on the vehicles. It's rewarding to know that you felt no pressure and that we were able to meet your trade-in expectations while securing a bumper-to-bumper warranty for you. Your satisfaction means a lot to us, and we look forward to helping you again in the future! Enjoy your new vehicle! Sincerely, The Eagle Buick-GMC Team

December 20, 2024

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Employee Rating

Cody was great! Definitely will be back for my next purchase and for the service department! More

by cody352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley, Cody Baldner, Morganne Holmes , Russ Baldner

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Dec 23, 2024

Eagle Buick GMC, Inc. responded

Thank you, Cody! We're thrilled to hear that you had a great experience with us at Eagle Buick-GMC Inc. We appreciate your kind words and look forward to assisting you with your next purchase and in our service department. Don't hesitate to reach out if you need anything in the meantime! Sincerely, The Eagle Buick-GMC Team

December 19, 2024

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Employee Rating

The whole experience from this product to the sales team to the finance department was seamlessly easy thanks to everyone for putting me in the truck of my dreams More

by Avingerriichard00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shields Gay, Bill Copas

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Dec 21, 2024

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Eagle Buick-GMC Inc. and that we were able to find exactly what you wanted. Your recommendation means a lot to us! We look forward to welcoming you back for your next visit. Sincerely, The Eagle Buick-GMC Team

December 15, 2024

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Employee Rating

Cody Baldner was amazing! Professional and attentive to all our needs! We love him! GIVE CODY A RAISE! More

by dmlagarino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Othouse, Cody Baldner

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Dec 16, 2024

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that Cody provided you with such attentive and professional service. He truly is a valued member of our team at Eagle Buick-GMC Inc. We appreciate your feedback and will make sure to recognize his efforts. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

December 10, 2024

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Employee Rating

These people do an excellent job. The work was completed on time and the job was done to perfection. I would highly recommend these people who anyone I know. More

by junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley, Morganne Holmes, Norma Pestana, Josh Fagen, Bill Copas

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Dec 11, 2024

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate your positive feedback about the excellent service and timely completion of your job at Eagle Buick-GMC Inc. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

December 06, 2024

Dealership Rating
Employee Rating

Always a great experience when I take my vehicle. Staff are friendly and wait time is minimal. Thanks More

by planetdzx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Othouse, Morganne Holmes

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Dec 09, 2024

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you consistently have a great experience at Eagle Buick-GMC Inc. Our team strives to provide friendly service and minimize wait times for our customers. We look forward to seeing you again on your next visit! Sincerely, The Eagle Buick-GMC Team

December 03, 2024

Dealership Rating
Employee Rating

Good dealership. Scott Kelly is a MVP service advisor. My next purchase will be at Eagle GMC. More

by REDFISHRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Ernstes, Joe Lafrantz, Scott Kelley

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Dec 04, 2024

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that Scott provided you with excellent service. We look forward to assisting you with your next purchase at Eagle Buick-GMC Inc. See you soon! Sincerely, The Eagle Buick-GMC Team

December 02, 2024

Dealership Rating
Employee Rating

Eagle Buick is the best around! Appreciate all they do! Service and sales is top notch. More

by HOSFORD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley, Morganne Holmes, Norma Pestana, Josh Fagen, Bill Copas

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Dec 04, 2024

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your kind words about our service and sales teams at Eagle Buick-GMC Inc. It's our goal to provide the best experience for our customers, and we’re thrilled to hear that we met your expectations. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

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