Bob Conn

The service I received was outstanding. Dale was an absolute rock star throughout the entire process. He provided great information and guidance without ever making me feel like it was just Dale was an absolute rock star throughout the entire process. He provided great information and guidance without ever making me feel like it was just a transaction. He never pressured me into anything and instead took the time to understand my situation, offering sound advice based on my budget and financing needs. I truly appreciated his honesty, professionalism, and willingness to help me make the best decision for myself. The entire experience was smooth, stress-free, and enjoyable. If you're looking for someone who genuinely cares about his customers and goes above and beyond, I highly recommend working with Dale. More

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Bob needs some help at the counter. I realize he's only one person but communication would be helpful. I was told the repair on my truck would be 2-3 hours. I dropped it off 1st thing a I realize he's only one person but communication would be helpful. I was told the repair on my truck would be 2-3 hours. I dropped it off 1st thing and text the number I received a correspondence from at Noon and got no response. So I called inquiring about it at 3:30 PM. Was told I would know if I could pick it up by end of day. No return call. Next day, no call. I waited until 2 PM the next day to call and was told it was just finished and I could pick it up. More

by ruffruff Verified Customer Verified Customer

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The service department is some of the best people I have ever worked with. They are kind, efficient, and willing to work your schedule. ever worked with. They are kind, efficient, and willing to work your schedule. More

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They suck. Sold me a lemon. Mechanics suck Never recommend to any body there it be Sold me a lemon. Mechanics suck Never recommend to any body there it be More

by PALOMINOGIRL Verified Customer Verified Customer

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I felt comfortable driving my vehicle from Columbus to Millersburg just so I could get a definite fix with my Warranty for my compressor for my air conditioner and get it fixed correctly. Look forward to Millersburg just so I could get a definite fix with my Warranty for my compressor for my air conditioner and get it fixed correctly. Look forward to hopefully maybe getting a new vehicle within the next year thanks to Dale Brown. I appreciate it. More

by JROLLY81 Verified Customer Verified Customer

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The were timely and friendly during the time my truck went in for an oil change went in for an oil change More

by JCHENEVEY Verified Customer Verified Customer

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Great job Dale Brown! Good experience. Had a few issues with the truck I purchased and service did a wonderful job getting it taken care of. I would recommend this dealers Good experience. Had a few issues with the truck I purchased and service did a wonderful job getting it taken care of. I would recommend this dealership to friends and family. More

by JMCHMIEL22 Verified Customer Verified Customer

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The guys are great to work with. They make sure you are getting exactly what they say you are getting. They make sure you are getting exactly what they say you are getting. More

by Linders Verified Customer Verified Customer

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Very nice people that work there. Very helpful and answers all our questions we have. Highly recommend the service department Very helpful and answers all our questions we have. Highly recommend the service department More

by TRACECONSTRUCTION Verified Customer Verified Customer

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Took vehicle in for tail gate issue more issues have risen since they tried to resolve problem risen since they tried to resolve problem More

by JLSTRUCKING Verified Customer Verified Customer

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