Billy Stewart

On 2-24-25/Monday & 2-28-25/Friday (had to order parts) Longo Toyota of Prosper serviced my 2000 Tundra that I purchased new 25 years ago. On 24th replaced radiator fluid as protocol required. Ordered Pow Longo Toyota of Prosper serviced my 2000 Tundra that I purchased new 25 years ago. On 24th replaced radiator fluid as protocol required. Ordered Power Steering lines (Leaking) & Drivers’s Seat Belt Buckle (Malfunctioning) that were installed on 28th. Billy Stewart oversaw the total repair process for my Tundra; Josh Astetter, Toyota Master Certified Tech repaired my Tundra & Kenneth James, Certified Toyota Service Rep, oversaw the Servicing of my vehicle. I want to thank all three for keeping my Tundra in excellent condition. Thanks Much Guys! More

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There was some confusion when I first came in but Weston stepped up and did a great job helping. stepped up and did a great job helping. More

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There is a definite reason why this dealership has an almost perfect 5 star review with over 8,000 customer reviews. We recently purchased a certified used truck from Longo that we had seen advertised on almost perfect 5 star review with over 8,000 customer reviews. We recently purchased a certified used truck from Longo that we had seen advertised online, got it home, realized that it wasn't the right one for us, called them the next day and asked if we could bring it back and pick out another one. It isn't an easy process, however they did everything necessary to return the one we bought, and get us in another truck, at a great price, that better met our needs. Our salesman, Carlos Moreles, was very fair, accommodating, and patient with us throughout the purchase, the return, and the final purchase. He will be our guy on all our family's future purchases. While at Longo, we met the dealership GM, Daniel Sanchez, Sales Managers Harvey Portwood and Preston Mitchell, Finance Manager Olu Betiku, and the Service Director, Billy Stewart. Each of them were understanding of our situation, and happily worked with us to expedite the return and repurchase of our final truck. Awesome team of professionals. Best dealership experience we have ever had. More

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15 words are not enough to write how bad their service department is and how they steal your money. check the google review for full explanation, https://maps.app.goo.gl/KmxjVUDJm5Tm5ozZ8 department is and how they steal your money. check the google review for full explanation, https://maps.app.goo.gl/KmxjVUDJm5Tm5ozZ8 More

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The service department team has proven to be excellent to work with each time I have needed their assistance with each of my vehicles. work with each time I have needed their assistance with each of my vehicles. More

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I took my truck in for service and they went out of their way to help make sure it was fixed. Great group. way to help make sure it was fixed. Great group. More

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Tony was great and super nice. He made the whole process as pleasant and quick as possible. He made the whole process as pleasant and quick as possible. More

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12-10-24/Tuesday/0800 CT Installed Front RT & LT Control Arm Bushings (never been replaced) & Aligned all 4 wheels on my 2000 Tundra I bought new August 2000, almost 25 years ago… have kept in immaculate co Arm Bushings (never been replaced) & Aligned all 4 wheels on my 2000 Tundra I bought new August 2000, almost 25 years ago… have kept in immaculate condition both Cosmetically and Mechanically..runs smooth, quick and fast..all updates completed as needed when needed by only Toyota equipment and by Certified Master Techs! Test Drove home ..was smooth with great tight steering that accepted bumps in road well… didn’t need new Shocks..still have original shocks. Overseeing my 2000 Tundra needs at Longo Toyota of Prosper in Prosper, Tx, is a Trio of the best Toyota Employees that can be found: Billy Stewart: Manages (over 20 years experience) hands on all Service & Garage Employees working closely with each all in unison for a totally exceptional outcome job in the servicing of my vehicle! Billy’s work & knowledge is Impeccable combined with his great Character of Integrity, Honesty and Friendliness which make for a Pleasant Experience! Josh Astetter: Toyota Quality Specialist Certified Master Tech (has many years of experience as a Master Tech knows every detail about my Tundra and how to keep it at Optimum Performance and Running Condition. His Character and work is impeccable and matches Billy’s Traits! Kenneth James: Toyota Certified Service Representative who completes the Trio working to always complete my task needed to repair my Tundra. He was hired personally by Billy so you know he is in line with the same positive Traits listed above for Billy Stewart and Josh Astetter! They all work great together with Kenneth scheduling all my needs and making sure parts are in stock before scheduling my work… He explains in detail what work was performed and provides reasonable cost for the job completed. I highly recommend Longo Toyota of Prosper for buying and servicing all Toyotas… their honesty combined with very knowledgeable experienced employees makes for a pleasant visit.. they are the best Toyota Dealership I have ever had for all my Toyota Vehicles through my 50 years of ownership of the most reliable vehicles on the market…my 25 year old Tundra a shining example of that! Thanks Longo Toyota of Prosper Tx and Billy Stewart and with the best dealership employees around! Andy Solomon More

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On 10-15-2024 I had work performed on my 2000 4 Dr Tundra/8 Cyl/4x4 Extended Cab that I ordered and bought new in 8/1999. I have always kept all preventative maintenance performed by Master Certified Tundra/8 Cyl/4x4 Extended Cab that I ordered and bought new in 8/1999. I have always kept all preventative maintenance performed by Master Certified Techs at all Toyotas Dealerships since owning my new Tundra, now 24+ years old and is in excellent condition Mechanically, Cosmetically Interior & Exterior of Body, and Engine. I always repair anything needed as it occurs. Love this Trunk, first and best Tundra ever built by Toyota. Very Durable and Reliable because of people at Longo Toyota that care for it like a baby. I have seen 3 Toyota Dealerships in the life of my Tundra truck, one in North Carolina where I purchased this Truck, and 2 in Texas since October 2013. All 3 Toyota Dealerships were very good but the best of those Dealerships that has excelled without question, LONGO TOYOTA OF PROSPER TEXAS and it’s due to the highest of Integrity, honesty, knowledge and experience of all employees straight across all different segments of their Department Management Directors. The leadership and respect on how they treat Customers all flows downward! I have had close contact with two of those Department Heads at Longo but my main one of course is Billy Stewart, Manager of all Garage Techs and work performed on Vehicles. He hires employees according to his own high work ethic standards. He aligns me with those same Employees with High Work Ethic Standards, such as my highly qualified Certified Toyota Service Rep Kenneth James, my highly qualified competent and efficient Super Quality Champion Certified Master Tech Josh Astetter, who knows everything about my Tundra and how to repair anything needed. Just completed on this trip: Inspection for 2024-2025, Oil Change, Topped all Fluids, did Multipoint Inspection, replaced a recent LR Axle Seal that was faulty (honored at no cost) and let me know any repairs on horizon that might be seen (in few months I will Replace my LT & RT Front Arm Bushings from Age of Tundra are starting to Crack) to keep me confident when traveling anywhere in USA without worry. I do not worry about breakdowns on trips because this Garage and Techs are phenomenal. Billy Stewart is an extra layer of protection as he oversees all work by my Toyota Certified Customer Service Rep and my Toyota Quality Champion Certified Master Tech with all 3 functioning on the same wave length of SUPER HIGH INTEGRITY AND HONESTY WITH THE BEST OF KNOWLEDGE AND EXPERIENCE. I HIGHLY RECOMMEND LONGO TOYOTA FOR SERVICING YOUR TOYOTA. THEIR BUSINESS IS GROWING BY LEAPS & BOUNDS DUE TO THEIR INTEGRITY, HONESTY AND EXPERIENCED KNOWLEDGE IN RESPONDING TO CUSTOMERS; IT IS THE CREAM OF THE CROP OF EMPLOYEES! THE EMPLOYEES PASS THIS TRAINING AND LEADERSHIP ON TO THE CUSTOMERS! THANKS LONGO TOYOTA OF PROSPER TEXAS!!! More

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Longo Toyota of Prosper has an excellent team. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. More

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