Billy Sadtler

I had the best experience at this location. Everyone there was super helpful and kind. I didn’t feel pushed into anything. Everyone there was super helpful and kind. I didn’t feel pushed into anything. More

by tayloreliserector Verified Customer Verified Customer

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Susan Coolen was extremely knowledgeable concerning the Crosstrek I was interested in. I also found her and everyone at the Annapolis Subaru dealership to be extremely friendly, helpful and honest. Our e Crosstrek I was interested in. I also found her and everyone at the Annapolis Subaru dealership to be extremely friendly, helpful and honest. Our experience has been a very good one and I highly recommend them. More

by cath7581 Verified Customer Verified Customer

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This is my second Subaru. I purchased both at the Annapolis dealership. They worked with me to get the car and deal I wanted to make a decision to purchase at this time. I hav I purchased both at the Annapolis dealership. They worked with me to get the car and deal I wanted to make a decision to purchase at this time. I have been pleased with the service department on my first Forester and will continue getting service for my 2025 Forester. More

by smcorb Verified Customer Verified Customer

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Amazing staff. Helen was awesome. Pleasant experience from start to finish. Highly recommend that’s why this is our second purchase from them. Helen was awesome. Pleasant experience from start to finish. Highly recommend that’s why this is our second purchase from them. More

by systemofcradle Verified Customer Verified Customer

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Annapolis Subaru has very competitive pricing in their initial sales pricing. If you are a person who doesn’t want to negotiate, you will get a reasonable deal. If you are a negotiator and willing to pr initial sales pricing. If you are a person who doesn’t want to negotiate, you will get a reasonable deal. If you are a negotiator and willing to price shop other dealers, there is a little more discount to be had if you’re willing to work for it. More

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First Subaru purchase! We have had the same brand of vehicles for many years. The upgrades, quality and safety features of the Subaru brands are simply unmatched, so we mad We have had the same brand of vehicles for many years. The upgrades, quality and safety features of the Subaru brands are simply unmatched, so we made the change. AND unmatched is the quality of the experience at this dealership. They care deeply about the customer experience and their community. From the SPCA, to the Chesapeake Bay Foundation, to Anne Arundel County CASA for Children and the Share the Love program, Annapolis Subaru sets the bar very high. Glad to be a new member of the Subaru Family! Thank you! More

by mphowe Verified Customer Verified Customer

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William was, by far, the best salesperson we have met during our new vehicle search. Visited 4 other dearships. Chevrolet, Ford and Toyota Met Billy the General Manager. Everyone was friendly and pro during our new vehicle search. Visited 4 other dearships. Chevrolet, Ford and Toyota Met Billy the General Manager. Everyone was friendly and professional William very prompt with time meeting us and follow up texts and calls More

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Helen was amazing explaining the new features of the 2024 Ascent and she made sure I didn’t forget anything from my trade in. Which I had done. She was great. Billy was exceptional in getting me into my new Ascent and she made sure I didn’t forget anything from my trade in. Which I had done. She was great. Billy was exceptional in getting me into my new Ascent and Marissa made the financing process a smooth transition. I would recommend Subaru of Annapolis to anyone, without hesitation More

by jasondine Verified Customer Verified Customer

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We had a wonderful experience at Annapolis Subaru. Beginning with Billy, the GM, Susan, our great salesperson, and Marissa....everyone was so helpful and knowledgeable. Thanks for making the daunting Beginning with Billy, the GM, Susan, our great salesperson, and Marissa....everyone was so helpful and knowledgeable. Thanks for making the daunting task of car buying, an easy one. More

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We recently had an experience with Annapolis Subaru that truly showcased their commitment to customer satisfaction and exceptional service recovery. After a storm damaged our Outback, an independent body sh truly showcased their commitment to customer satisfaction and exceptional service recovery. After a storm damaged our Outback, an independent body shop was unable to get the part necessary to complete the repair for several months. At our whit’s end, we reached out to our dealership for help. This was not their problem to fix but we were unable to obtain a resolution weeks into this ordeal and didn’t know what else to do. The team at Annapolis Subaru demonstrated an exemplary level of professionalism, empathy, and dedication to resolving our issue. What stood out the most was the dealership’s proactive approach to finding a solution to this problem they did not create. They identified resources locally and at the national brand level who could quickly source the part. They were transparent and communicated effectively. After 9 weeks of run-around, Annapolis Subaru resolved the issue in 5 business days. We have purchased 3 Subarus from Annapolis Subaru. Seeing their dedication to ensuring customer happiness sets them apart from other dealerships. I highly recommend Annapolis Subaru for anyone in search of not only quality vehicles but also a dealership that values its customers and stands behind its products. More

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