Billy Burke
Billy Burke at Heritage Toyota

Billy Burke | Page 4

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

Contact Me
5.0
44 Reviews

I have an extensive background in customer service and enjoy the process of helping people get into the right vehicle. I try to be straight forward and make the process friendly, easy and efficient.

Dealership Experience

6 yrs, 10 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Employee Video

5.0

44 Reviews

Write a Review

44 Reviews of Billy Burke

April 29, 2022

Dealership Rating
Employee Rating

Billy was very easy to work with and the whole experience was completely hassle and stress-free. I’m a very happy customer! More

by Vanessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Treichler

May 02, 2022

Heritage Toyota responded

Vanessa, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Bill and our team, and that they were able to make taking home your new Toyota a smooth and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 23, 2022

Dealership Rating
Employee Rating

I normally dread the car buying experience. However, I had a wonderful experience with Billy Burke! He was straightforward, a great/prompt communicator and I truly enjoyed working with him! I w More

by aclearyvt
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 25, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 12, 2022

Dealership Rating
Employee Rating

I am not a great customer to work with. I'm impatient, have lots of questions and change my mind a lot, and I mean a lot! So to say that Billy was patient, kind and hard working for me is saying a lot! More

by zoey.trenkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Feb 14, 2022

Heritage Toyota responded

Zoey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that he was able to help answer all your questions in order to find the perfect new vehicle for your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 18, 2022

Dealership Rating
Employee Rating

Very easy to work with and a knowledgable salesperson! I would highly recommend Billy and Heritage if you need a car! More

by mikesmahomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 15, 2022

Dealership Rating
Employee Rating

Billy Burke is the kind of salesman who goes the extra distance to make sure the customer is well satisfied. I know he gave me the best deal in a leased Toyota Corolla than I ever received before from ano More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Heritage Toyota responded

Dave, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill, and that he was able to make sure that bringing home your new Corolla lease was a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Jan 17, 2022

Dave responded

You're welcome!

May 22, 2021

Dealership Rating
Employee Rating

Everyone was very nice but it seemed like two of the departments I dealt were not communicating well. I was told I would be able to drive vehicle home but it was not close to being road ready. If I had More

by Grantbecky789
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks

May 24, 2021

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are sorry to hear that your visit to our showroom was less-than-perfect, and we apologize for any inconvenience. Please rest assured that your feedback has been relayed to our team, so that we may take measures to improve our processes and better serve our customers in the future. We do hope that you enjoy your new Corolla, and we look forward to seeing you when it's time for your first scheduled maintenance visit, Thank you again for sharing your feedback, and safe travels!

December 12, 2020

Dealership Rating
Employee Rating

Billy was able to get us out of our old Subaru and into a brand new 2021 Tacoma! Billy was super helpful and friendly and I would definitely purchase from him again. More

by sarabreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Heritage Toyota responded

Sara, Thank you for taking the time to share your feedback, and congratulations on your new Tacoma! We are pleased to hear that you enjoyed working with Billy, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

November 11, 2020

Dealership Rating
Employee Rating

I am happy and satisfied with the vehicle I purchased and the service from the sales person. Also, the financing was reasonable. I hope to have a good relationship with Toyota. More

by Dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Green

Nov 11, 2020

Heritage Toyota responded

Dino, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Billy and Travis to shop for your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

July 08, 2020

Dealership Rating
Employee Rating

Totally satisfied with Heritage Toyota. The staff is very professional in all aspects of their duties. The premises is constantly cleaned and sanitized. Great place. More

by Manning, t 98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Denecker , Derek Blood, Elizabeth Bockus, Bernie Cieplicki, Jason Dillon, Jimmy Ellis, Eleni Floyd, Marc Halliday, Steve Kemp

Jul 08, 2020

Heritage Toyota responded

Thank you for taking the time to share your feed back! We are glad to hear your visit to our showroom was enjoyable. We hope you enjoy your new vehicle, and we look forward to seeing you for your first scheduled maintenance visit. Until then, safe travels!

February 23, 2020

Dealership Rating
Employee Rating

Beautiful dealership with a welcoming environment from the moment you walk in. Everyone was friendly and went out of their way to make you feel comfortable. More

by Katiepb57
Recommend Dealer
Yes

Other Employees Tagged: Josh Cousino, Christine Donahue , Neal Pavlak

Feb 24, 2020

Heritage Toyota responded

Thank you for the kind description of our dealership and environment. We appreciate it. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

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