Bill Tegethoff
Bill Tegethoff at Salerno Duane Chrysler Jeep
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Bill Tegethoff

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.6
103 Reviews
4.6

103 Reviews

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103 Reviews of Bill Tegethoff

June 16, 2024

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Employee Rating

Very professional and knowledgeable. I was made to feel at ease throughout my repairs. They were very thorough in explaining the procedure of the repair and what I should be expecting wh More

by baturalev
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 15, 2024

Dealership Rating
Employee Rating

The service department is dealership is fantastic. Bill was responsive to my questions and got the job done on time. Really exceptional experience. More

by mpgnyc1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche

Jun 17, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate your feedback and taking the time to leave us a 5-star review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

June 14, 2024

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Quick responses, efficient and affordable service. All served with a level of pride and a level of servmamship. More

by nalexander1
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 12, 2024

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Employee Rating

We made appt in April for recall to be fixed. They had 6 weeks -They knew make and model of car but still did not have the part in stock. So now we need to go back for a second service appt. Not More

by horseyjeanne
Service Price Transparency
Service Time
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Recommend Dealer
No
Jun 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 3-star review. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future

June 09, 2024

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The vehicle was diagnosed and repaired properly in a timely manner. Very busy dealership so appointments are necessary. More

by summitautomotive
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

June 07, 2024

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Great service! ! Love the customer service, always very nice, helpful, courteous! I was very impressed More

by lucianojackie101
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Recommend Dealer
Yes
Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your praise and 5-star review! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time!

May 31, 2024

Dealership Rating
Employee Rating

Recall was ordered, installed and the appointment was even ahead of schedule. No long waiting. More

by seth.garrett21
Recommend Dealer
Yes
Jun 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us a 5-star review. We appreciate your business and look forward to working with you again in the future.

May 30, 2024

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Employee Rating

Helpful. . informative .. got the job done in a timely manner .. thanks, appreciate all of them More

by Mvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you again in the future!

May 29, 2024

Dealership Rating
Employee Rating

Dealership is very good , prices are high because of high interests rates. Leased a Jeep summit with 8 miles on it , returned the next day with two issues which are factory quality control problems , now the More

by dc4777@gmail .com
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and 5-star review. We're pleased to have been able to assist you, though it's clear there are areas to improve. We appreciate your business and ensuring your complete satisfaction is important to us. Please do not hesitate to contact us if you need further assistance.

May 22, 2024

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Employee Rating

Ordered a new switch for drivers side window control June 1, 2023. Checked back twice during the summer to see if the part was in. Got the run around that it was lost in shipping and shipped to the wrong dea More

by san_nap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate you bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further.

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