Bill Mcgrath | Page 38

I was introduced to Colonial VW's Service department when the window on my 2003 Jetta broke on a windy Saturday morning. In distress, I called Colonial, as they were the closes dealership to my house. Alth the window on my 2003 Jetta broke on a windy Saturday morning. In distress, I called Colonial, as they were the closes dealership to my house. Although they were closing shortly, they stayed open to help fix my window. That is when I was first introduced to Billy Mac. He stayed late to ensure the job was complete. He was very attentive. Over the years I have come to rely on Bill M., Bill F., and Colonial VW. In fact, I've purchased my last two VW's through Colonial and I won't trust any other service department to handle my VW's. Colonial VW ROCKS! More

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I have been a loyal and satisfied customer of Colonial Volkswagen for over 12 years. I purchased a new Jetta in 2001 and the service consultants (Bill M., Bill F. and Adam P.) have been amazing over the y Volkswagen for over 12 years. I purchased a new Jetta in 2001 and the service consultants (Bill M., Bill F. and Adam P.) have been amazing over the years that I have owned this vehicle. Always cordial and take the time to explain exactly what the service techs will be doing. They have always done their best to get my car into the shop as soon as possible and I have never had an issue with the quality of the service tech's work. Many of the service dept.'s staff have been there for all of those years - a testimony to the dealership. I now was at the point of wanting to trade the Jetta for a new VW. From the moment that I was introduced to Mike Lodowsky, Sales Rep.,I knew that I was going to be well taken care of. After discussing with Mike what I was looking for; he did not waste any time in finding the perfect match for me. I was amazed at how efficiently the process moved along and I drove my new 2013 Passat home two days after initially talking with Mike. He is so friendly and put me at ease right away. So much has changed in the car industry in 12+ years that I appreciated his patience with answering my questions. I never felt rushed or pressured. I was impressed by his knowledge of every facet of the Passat that I was leasing.I am certain that I am going to continue to be a part of the Colonial Volkswagen family for many years in the future. More

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I bought a new 2013 Passat. It was my second Passat from Colonial. I previously owned a 2004. I used the service there for my old car. The service department was great and well as the sales person for the n Colonial. I previously owned a 2004. I used the service there for my old car. The service department was great and well as the sales person for the new Passat. Honest and straight forward dealership. I had a good experience. More

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Colonial Volkswagon and Bill McGrath were amazing when I needed them. I had never had my car serviced there before but when I called as a new customer on a busy Saturday morning around 9 am about a new eng needed them. I had never had my car serviced there before but when I called as a new customer on a busy Saturday morning around 9 am about a new engine light coming on they fit me in within the hour, even though they had a full schedule and only a skeleton crew. They got the car in faster than they predicted and endud up fixing a glow plug that had failed, all at no cost to me. Everyone I interacted with was extrememly friendly and helpful. More importantly, everyone went out of their way to make sure that I was taken care of. I will definitely return to Colonial and would recommend it highly to anyone who needs a Volkswagon dealer and service center. More

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Bill Mcgrath is the reason I continue to bring my VW to Colonial Westborough. Bill always goes out of his way to be friendly and helpful when you need it the most. He is flexible, caring, courteauos, and Colonial Westborough. Bill always goes out of his way to be friendly and helpful when you need it the most. He is flexible, caring, courteauos, and knowledgeable. He and the other two guys, Bill and Adam, make the dealership. Hats off to Bill Mcgrath!!! More

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This is the third car that I have leased from Colonial. Pierre Saliba was my sales representative and he did every thing possible to make sure that I had the car I wanted and also had it in a timely fashio Pierre Saliba was my sales representative and he did every thing possible to make sure that I had the car I wanted and also had it in a timely fashion. He is the best and I will keep going to him and referring my friends to him. The service department is also the best I have ever experienced. They are friendly, helpful and really take care of me. More

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I have used this dealer and their service department since 2003 when I bought my used VW Jetta Wagon. The car developed some annoying "features" that they fixed immediately. They have bent over backwa since 2003 when I bought my used VW Jetta Wagon. The car developed some annoying "features" that they fixed immediately. They have bent over backwards to resolve any car issues I have had. I had a problem with the work of one of their mechanics, that was resolved immediately as well. On their own initiative, they were able to get me a month free of a car payment from VW of America. When I ask questions, I get an honest answer about the necessity getting different types of maintenance done (as in needed and worth the money or not really needed). A mechanic volunteered to stay after hours when I showed up at 5pm with a tire that was deflating. The service area seems to be always busy but I usually can get servicing on the day that suits me best. Love the team of Bill & Bill in the service department. They are hard workers and straighter shooters. Can not say enough good things about them. More

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