Bill McLean

Great service reception, vehicle condition review is high tech with many pictures, updating was frequent during service, and actual service was thorough and done well tech with many pictures, updating was frequent during service, and actual service was thorough and done well More

by thomas.ruffing Verified Customer Verified Customer

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Always great service. Was just in for a check up for 35000 miles but as always everyone was great! Was just in for a check up for 35000 miles but as always everyone was great! More

by bhampson Verified Customer Verified Customer

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First time service at this dealership. No waiting, took car right it. Kept in loop of process and needed service. Will be back. No waiting, took car right it. Kept in loop of process and needed service. Will be back. More

by DaveC Verified Customer Verified Customer

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I am thoroughly disgusted with Cadillac. I was charged $234 for nothing-outragious charges and no fix my car voltage is 15.4 volts steady and I am told " that's normal". Well, I don't believ I was charged $234 for nothing-outragious charges and no fix my car voltage is 15.4 volts steady and I am told " that's normal". Well, I don't believe that. Testing the battery was not the issue, I believe troubleshooting should start with connections and signal path, from the battery sensor connector to the back, to the ecm and the regulator. More

by dkhavnen1 Verified Customer Verified Customer

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I very much appreciated the care and concern from Bill and Kelly Jo. Our vehicle needed a major repair requiring a lot of time. They arranged for me to have a loaner car so that I could get around to do and Kelly Jo. Our vehicle needed a major repair requiring a lot of time. They arranged for me to have a loaner car so that I could get around to do what I had to do. The repair work was completed in a professional and timely manner. More

by MCARLSON4 Verified Customer Verified Customer

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Very professional and clear about explaining the process. Very patient answering questions and showing options Very patient answering questions and showing options More

by hasan.nayfeh Verified Customer Verified Customer

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Excellent service and professional treatment continue please see you next time for the same reason please see you next time for the same reason More

by guven Verified Customer Verified Customer

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Solid company, I was treated like an important customer every step of the way - even after purchasing. I had a minor issue with my used vehicle a couple weeks after purchasing and talked to Otto about it. every step of the way - even after purchasing. I had a minor issue with my used vehicle a couple weeks after purchasing and talked to Otto about it. They resolved it very quickly for me. I would with no hesitation do business with them again. Thank you. More

by jkospa Verified Customer Verified Customer

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They are an efficient and very friendly dealership. They greet you quickly and are always nice. They greet you quickly and are always nice. More

by rclukey419 Verified Customer Verified Customer

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We appreciate Otto Cadillac and the excellence with they operate. It is a place where importance is placed on the customer. operate. It is a place where importance is placed on the customer. More

by MCARLSON4 Verified Customer Verified Customer

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