Bill Kiely

All friendly staff. They answered all my questions . Showed me all aspects of the car and encouraged me to call if I needed help with anything. I also liked the new show They answered all my questions . Showed me all aspects of the car and encouraged me to call if I needed help with anything. I also liked the new showroom. More

by Kloliver Verified Customer Verified Customer

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Do not know who Luis Creminis is. Matthew was very pleasant to work with and most helpful in responding to inquiries. Dealership interior was clean and well laid out; however, needs Matthew was very pleasant to work with and most helpful in responding to inquiries. Dealership interior was clean and well laid out; however, needs more customer parking with greater space - very difficult to maneuver. Good inventory of vehicle in which interested. Do not appreciate the back and forth dealing - we have purchased vehicles for over 40 years, and tired of the old 'drag them down' to get a deal agreed. Respect the knowledge of older buyers and negotiate accordingly. Would refer to this dealership. Bill in finance knew that we did not want to be 'sold' on warranties and service agreements and respected that; allowing for a quick process to sign title/purchase documents. However, did not appreciate waiting over an hour to get in to do so, when we had concluded negotiations and agreed to purchase at least four hours before. More

by Shauna.Naous Verified Customer Verified Customer

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Everyone was super friendly and very helpful. No one was pushy. It was a very good experience No one was pushy. It was a very good experience More

by karenecpa Verified Customer Verified Customer

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A friend recently purchased a new New vehicle and referred me to them and Saul. I drove down nearly 2 hours away from me to impulsively buy this vehicle. When it came to numbers I realized this vehic referred me to them and Saul. I drove down nearly 2 hours away from me to impulsively buy this vehicle. When it came to numbers I realized this vehicle for financing was out of my league. They did offer me a smoking deal on leasing it, but it's just not something I felt comfortable with my lifestyle. Saul, Cisco and Luis were all very helpful and so patient with me as i took up most of thier day. So I drove back home in my hoopty and did some more research on Hyundai. I ending up calling Saul back and came back less than a week later and found the perfect newer to me AWD full size SUV. On a added bonus note for me I think I have a new customer for my small business too. Definitely not one of those grimy dealerships with sleazy salesman. 10/10 would recommend! More

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Phil Long Hyundai made sure i was happy with my purchase. Jessi my sales person did a great job and so do Mary when I took delivery; making sure I knew all of my trucks new features. Jessi my sales person did a great job and so do Mary when I took delivery; making sure I knew all of my trucks new features. More

by jeremysacks Verified Customer Verified Customer

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You guys sell lemons that are unsafe to drive, you rush people into financing and are incredibly dishonest. I bought a car, made it to the interstate and then had to have it towed home. Tried to contact th people into financing and are incredibly dishonest. I bought a car, made it to the interstate and then had to have it towed home. Tried to contact the dealer for help and got nowhere and still haven’t heard from them. I will never buy another car from Phil long and won’t refer anyone else to either More

by lebost3 Verified Customer Verified Customer

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The Test drive was exciting, and Juliana was extremely knowledgeable about the Ionic five. We were disappointed in terms of the lack of our first choice ofcolor, but we like the car that we purchased very knowledgeable about the Ionic five. We were disappointed in terms of the lack of our first choice ofcolor, but we like the car that we purchased very much. All the sales people and the finance people were extremely helpful. I especially appreciated the personal tour of all the features of the car once we purchased it. More

by patzeddies Verified Customer Verified Customer

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Very very customer orientated always willing to be of assistance very knowledgeable make the customer comfortable and at ease with the experience. assistance very knowledgeable make the customer comfortable and at ease with the experience. More

by Jeff kaschnigg Verified Customer Verified Customer

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had the unfortunate experience of purchasing a car from Phil Long Hyundai of Motor City five and a half months ago, and it has been nothing short of a nightmare. Despite numerous assurances, I have yet to Phil Long Hyundai of Motor City five and a half months ago, and it has been nothing short of a nightmare. Despite numerous assurances, I have yet to receive the title for the vehicle. From the beginning, they misled me about the status of the paperwork, blaming the delay on the DMV. However, after reaching out to the DMV myself, I discovered that Phil Long Hyundai of Motor City hadn't even submitted the necessary documents. Their incompetence reached new heights when they began requesting a death certificate from me, for an individual I've never even heard of, presumably the previous owner. It's clear they failed to obtain the title due to their own negligence, yet they continue to dodge responsibility. I strongly advise anyone considering purchasing a vehicle to steer clear of this place. Their deceitful and illegal practices and inability to fulfill basic obligations make them entirely untrustworthy. More

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