Bill Dolan
Bill Dolan at City Volkswagen of Evanston
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Bill Dolan

Service Manager

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Bill Dolan

October 30, 2024

Dealership Rating
Employee Rating

Very nice people to work with and they have a good service department that will take care of you. More

by Faz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic

Oct 31, 2024

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2024

Dealership Rating
Employee Rating

Excellent service in selecting a new car. Narcis Agic was on top of everything. No pressure and very relaxed atmosphere. More

by trosenwein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

City Volkswagen of Evanston responded

We are so glad that Narcis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

June 26, 2024

Dealership Rating
Employee Rating

Whenever we do any transaction with them, whether it be with service or sales, it is always a good experience More

by Mel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Jun 27, 2024

City Volkswagen of Evanston responded

Thank you, Mel, for writing this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta - slotta@cityautogroup.com

April 18, 2024

Dealership Rating
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Every member of the team as a collective was a great presence to be around. More

by iringgolddabell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino, Eddie Ganoza, Fidel Alcaide, Jason Goodnight, Matthew Mikhail , Julian Diaz, BORIS NIKOLOV, Erick Schneuker, JENNIFER STEWART

Apr 18, 2024

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com

February 28, 2024

Dealership Rating
Employee Rating

Been buying from Narcis close to 30 years now. Wouldn’t trust anyone else with any car purchase. Highly recommend his knowledge and professionalism. More

by Dbig316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Jason Goodnight, Seth Karol , Jaime Ayala, JENNIFER STEWART

October 02, 2023

Dealership Rating
Employee Rating

This dealership is amazing and Ricky was a phenomenal support. This is my second time doing business with Ricky and Dennis. This dealership is amazing! Highly recommend them- their integrity and ability More

by Taniabella1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino, Marek Debski, Fidel Alcaide , Jaime Ayala, Melissa De La Rosa, Alex Paszkowski, Dennis Tomsa

April 28, 2023

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Employee Rating

Stellar service! ! Great experience and Gilbert is an excellent sales specialist. Loved my test drive to signing the paperwork! More

by loridaane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Gilbert Ansah , Dennis Tomsa

March 26, 2023

Dealership Rating
Employee Rating

I had a great experience with great customer service. Everyone was very helpful and made the process very easy. More

by CYOUKHANNA1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

City Volkswagen of Evanston responded

Thank you so much for the 5-star rating and thoughtful review! We are very proud to provide customers like you with the great experience you deserve. We hope you will give us another opportunity to serve you in the future.

March 24, 2023

Dealership Rating
Employee Rating

Everyone is professional and cuteous . They take time to listen and provide information for me. Melissa was great to work with as was the whole team including Oscar! More

by ewodika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Donis , Melissa De La Rosa

Mar 26, 2023

ewodika responded

I’ve said everything I gave to say.. I don’t post my reviews publicly. Thanks!

March 19, 2023

Dealership Rating
Employee Rating

Nothing but PRAISES for the City VW Evanston Service Team!!! I will continue to bring my older AUDI here, knowing that the Service Manager, Bill & his associate, Jaime, will continue to go ABOVE and BEY More

by Teacher Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Donis , Jaime Ayala

Mar 26, 2023

City Volkswagen of Evanston responded

Hi Dan, it’s our pleasure to go above and beyond to deliver the high quality service you deserve. Thank you for your kind feedback for Bill, Jaime, and our team. We sincerely appreciate your support and look forward to seeing you on your next visit!

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