Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 30

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
392 Reviews
4.9

392 Reviews

Write a Review

392 Reviews of Bill Cosenza

November 25, 2023

Dealership Rating
Employee Rating

Update your customer records. Use a two/three way match. But at least via purchase vs service. Thank you. More

by elh2772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson , Ralph Nofsinger is the best. I love BMW - but Ralph is the one who closes the deal for me. You lose Ralph (outside of him retiring) you lose me.

Print
Nov 27, 2023

BMW of West Chester responded

We are truly gratified to hear you have been so pleased with the assistance delivered by Ralph. Many thanks from all of us here at BMW of West Chester!

November 24, 2023

Dealership Rating
Employee Rating

It is a great to have a bmw for a while in your life to enjoy driving and the servers! More

by Dengjinw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Print
Nov 27, 2023

BMW of West Chester responded

We are thrilled to hear you are enjoying your BMW ownership experience. Many thanks from all of us here at BMW of West Chester!

November 24, 2023

Dealership Rating
Employee Rating

Great service, pleasant staff. They do quality work and always return my car clean and in good working order. More

by RADRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Joseph Fritz , Frank Adinolfi

Print
Nov 27, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

November 24, 2023

Dealership Rating
Employee Rating

My experience is always good but my concern is receiving a compatible loaner car. The cost is very expensive. It would be great to reduce it. More

by Ricky Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 24, 2023

Ricky Wilson responded

Ok

November 17, 2023

Dealership Rating
Employee Rating

BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More

by Antony Blubello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Melissa Gibson, Joseph Fritz, Robert Madden, Chad Carey , Frank Adinolfi, John Keenan, Kevin Mahoney, Noel Montesano

Print
Nov 20, 2023

BMW of West Chester responded

Many thanks Anthony for your outstanding recognition of the performance by our team here at BMW of West Chester!

November 14, 2023

Dealership Rating
Employee Rating

My service advisor, Bill Cosenza always makes me feel like I'm his only client. More

by Dr Pete C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 15, 2023

BMW of West Chester responded

We are truly gratified to hear Bill continues to deliver a great service experience for you. Many thanks again from all of us here at BMW of West Chester!

November 03, 2023

Dealership Rating
Employee Rating

Professional, experienced, pleasant, and knowledgeable! I wouldn't buy anything but a BMW from this dealership. More

by jkjarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Joseph Fritz , Anthony Blubello

Print
Nov 03, 2023

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the professional, pleasant and knowledgeable experience delivered by our team here at BMW of West Chester!

November 02, 2023

Dealership Rating
Employee Rating

Was surprised to see staff in personal dress Usually BMW employees / staff in logo golf shirts More

by crgerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

November 01, 2023

Dealership Rating
Employee Rating

otto’s BMW is extremely attentive and take care of me soon after my arrival! More

by GINNACLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 30, 2023

Dealership Rating
Employee Rating

Bill is fantastic. Always keeps me informed and gets me out as quickly as he can. More

by bump_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 31, 2023

BMW of West Chester responded

Thank you for your wonderful compliments for the informative and efficient service experience delivered by Bill. Many thanks again for choosing BMW of West Chester!

1
...
29
30
31
...
40

Dealership Inventory (320 Vehicles)

new 2027 BMW X5 car
2027 BMW X5
new
Dravit Gray Metallic exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2026 BMW 550e car, priced at $88,560
2026 BMW 550e
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$88,560
View Details
used 2026 BMW X5 PHEV car, priced at $78,999
2026 BMW X5 PHEV
used
Gray exterior
Automatic
All-wheel Drive
$78,999
View Details
used 2022 BMW X3 car, priced at $38,999
2022 BMW X3
used
Alpine White exterior
Automatic
All-wheel Drive
$38,999
View Details
used 2026 BMW X3 car, priced at $61,065
2026 BMW X3
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$61,065
View Details
new 2027 BMW X7 car
2027 BMW X7
new
Sparkling exterior
Automatic
All-wheel Drive
Not Priced
View Details
View All Inventory