Bill Cosenza

Not understanding and did not care about the customer. List insurance card and did not care List insurance card and did not care More

by M_SANDOS Verified Customer Verified Customer

Report | Print

Justice is great. Very helpful in retaining my Tag from my old vehicle. Answered all my questions. I will come to West Chester BMW again! Also, I visited the Servi Very helpful in retaining my Tag from my old vehicle. Answered all my questions. I will come to West Chester BMW again! Also, I visited the Service Dept before buying this CPO BMW. Joe and Bill were awesome! They answered my questions about the warranty in depth and put me over the edge in buying this used BMW. Nice job guys! More

Report | Print

Yet another pleasant experience working with Justice. Prompt in responding to questions and had no issue helping me with any of my requests. Indeed, waiting was the hardest part. Once my car was in, Prompt in responding to questions and had no issue helping me with any of my requests. Indeed, waiting was the hardest part. Once my car was in, the process went lightning quick. Thanks again! More

Report | Print

Excellent service department. Always professional, courteous, not taking advantage of me, good service every time for about 20 years now. Always professional, courteous, not taking advantage of me, good service every time for about 20 years now. More

by TINAMARIE247 Verified Customer Verified Customer

Report | Print

Something is always wrong with my car, I only drive it to work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I am very glad I went there. More

by ALFEIA Verified Customer Verified Customer

Report | Print

Just wanted to give a shout out to Bill Cosenza who recently was very flexible with my loaner while my car was in for service. Bill has always been very honest and up front with recommended services on recently was very flexible with my loaner while my car was in for service. Bill has always been very honest and up front with recommended services on my vehicle. Thank you Bill for always making my experience a great one. More

Report | Print

Such sloppy work. I’m sure you will be seeing my issues via corporate in the upcoming weeks I’m sure you will be seeing my issues via corporate in the upcoming weeks More

by MDESTEFANO70 Verified Customer Verified Customer

Report | Print

Top notch dealership. Follows through with their promises and delivers an exceptional and hassle free experience Follows through with their promises and delivers an exceptional and hassle free experience More

by MSTOMEL Verified Customer Verified Customer

Report | Print

Bill Cosenza can be counted on to consistently provide excellent service no matter what the underlying problem is. excellent service no matter what the underlying problem is. More

by MARYANNECOLA Verified Customer Verified Customer

Report | Print

Service was excellent and prompt, the service agent was professional keep me well informed of the work being done. professional keep me well informed of the work being done. More

by dreforney Verified Customer Verified Customer

Report | Print