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Bill Baker

Overview Reviews (10) Inventory (163)

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Bill Baker

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Bill Baker

Professional Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

Never met a stranger! I love selling Toyota vehicles to everyone. Come see me and I will make the buying process as easy as possible.

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5.0

10 Reviews

Never met a stranger! I love selling Toyota vehicles to everyone. Come see me and I will make the buying process as easy as possible.

Overview Reviews (10) Inventory (163)

Industry Experience

17 yrs, 7 mos

Languages Spoken

English

5.0

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Bill Baker

August 08, 2024

Dealership Rating

Employee Rating

Jim Norton was a very clean facility. Frankie was a great salesman, and Nick was an amazing too. Frankie was a great salesman, and Nick was an amazing too. More

by bigmaj79

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shaila Juglal, Francisco Carrizales

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Aug 09, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear you had a positive experience at Jim Norton Toyota. It's great to know that Frankie and Nick provided you with excellent service. We appreciate your feedback and look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

June 06, 2024

Dealership Rating

Employee Rating

Jim Norton Toyota is a great place to go if you want professional, friendly service and no-pressure sales. They walk you through everything and answer all your questions. I especially appreciated the te professional, friendly service and no-pressure sales. They walk you through everything and answer all your questions. I especially appreciated the texts I got asking how things were going. I couldn't find a specific control and they got back to me right away. More

by Carshopper2019

Verified Customer

Recommend Dealer

Yes

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Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words about your experience at Jim Norton Toyota. We are delighted to hear that you enjoyed our professional and friendly service, along with our no-pressure sales approach. We always aim to provide a seamless experience for our customers, so it's wonderful to hear that you felt well taken care of during your visit. We appreciate your business and look forward to welcoming you back in the future. Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

Dealership Rating

Employee Rating

Everyone was friendly and professional in the test drive and also during the financial discussions... and also during the financial discussions... More

by ALLEN5769

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Pinkerton , Nicholas Craddock

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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review, Allen! We are glad to hear that you had a positive experience with us at Jim Norton Toyota. Our team prides itself on delivering excellent customer service during every step of the process, from test drives to financial discussions. We appreciate your feedback and hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

Dealership Rating

Employee Rating

Always eager to help, friendly, courteous. I’ve never had a complaint that they weren’t able to fix. I’ve never had a complaint that they weren’t able to fix. More

by brynnpage

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Earnie Plumbtree, Rachel Farrell

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Mar 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Brynn! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 15, 2024

Dealership Rating

Employee Rating

Sales people where great mine was bill. I paid cash he got me a deal. I didn’t like the finance department trying to upsell me in what I already purchased. I paid cash he got me a deal. I didn’t like the finance department trying to upsell me in what I already purchased. More

by J

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Craddock

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Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! We're glad to hear that Bill provided you with a positive car-buying experience. We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 05, 2024

Dealership Rating

Employee Rating

Very friendly and knowledgeable sales staff. Good selection of new vehicles. My second time purchasing a new vehicle from them. Good selection of new vehicles. My second time purchasing a new vehicle from them. More

by moneelee2

Verified Customer

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Pinkerton, Neng Yang , Sean Ayers, Matthew Ogle

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Mar 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Courtney, Jim Norton Auto Group

July 15, 2022

Dealership Rating

Employee Rating

I picked up my new car on June 25. Bill was wonderful from the moment I walked in the door. Very attentive. Took the time to sit with me in the new car and explain ALL of the accessori Bill was wonderful from the moment I walked in the door. Very attentive. Took the time to sit with me in the new car and explain ALL of the accessories. Great customer service, very patient. Will buy from again! More

by KBreckon

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Burns

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Jul 18, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 14, 2022

Dealership Rating

Employee Rating

Everyone from this dealership was friendly, helpful, informative, transparent, quick. I would recommend to anyone informative, transparent, quick. I would recommend to anyone More

by mattjoe.sala

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cole Houchin

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Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 19, 2021

Dealership Rating

Employee Rating

This is the 3rd new vehicle I have bought from Jim Norton. The dealer and the salesman Bill Baker are Fantastic! The process was easy everyone was exceedingly helpful every step of the way. Norton. The dealer and the salesman Bill Baker are Fantastic! The process was easy everyone was exceedingly helpful every step of the way. More

by Mcgeejoshua

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sara Knowlton

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Nov 22, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 24, 2021

Dealership Rating

Employee Rating

Wes was a great help. Loving my new Tacoma! I’m so glad I contacted Wes before I bought a ranger! The Tacoma is a way better truck! contacted Wes before I bought a ranger! The Tacoma is a way better truck! More

by Rob

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Wes Koch

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Aug 26, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Wes and our team were helpful during your visit and that you love your new Toyota Tacoma. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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