Bill Ahrens

Quick and Easy. Very friendly, we bought the first car we drove. There were a couple dents in it, asked if we wanted the dents fixed or money off and we said we’d ju Very friendly, we bought the first car we drove. There were a couple dents in it, asked if we wanted the dents fixed or money off and we said we’d just take money off. They came back and said they would do both! Very very happy with that outcome. More

by GREENFIELDLUMBERCO Verified Customer Verified Customer

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Derek was great. Very smooth process and he even got us something to eat while we waited! Very smooth process and he even got us something to eat while we waited! More

by JUSTINEBUCKINGHAM Verified Customer Verified Customer

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Absolutely amazing, they have been very helpful and tentative on making sure to provide excellent service! tentative on making sure to provide excellent service! More

by Stchrismichael Verified Customer Verified Customer

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Very clean and all the employee was that I didn’t count was very polite and helpful. was very polite and helpful. More

by JOSEPHBARNESJR Verified Customer Verified Customer

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Shane and everyone at Toyota were absolutely best in class. Thank you for a wonderful experience and I highly recommend Toyota of Des Moines for your next vehicle purchase. class. Thank you for a wonderful experience and I highly recommend Toyota of Des Moines for your next vehicle purchase. More

by Chevalierken Verified Customer Verified Customer

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The service went smoothly. Appreciated the versatile coffee dispenser. I would suggest that staff could be friendlier. Huge difference between sales and service. We are still t Appreciated the versatile coffee dispenser. I would suggest that staff could be friendlier. Huge difference between sales and service. We are still the same customers. More

by DRHANSVL Verified Customer Verified Customer

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I trust Toyota with their services, I have been doing my services with Toyota for almost 19 years services with Toyota for almost 19 years More

by JEROPANNE1 Verified Customer Verified Customer

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To whom it may concern: My wife and I drove to Bellevue, NE to purchase our new Tundra. The lack of product knowledge, as well as the lack of effort demonstrated by your sales representative to ge Bellevue, NE to purchase our new Tundra. The lack of product knowledge, as well as the lack of effort demonstrated by your sales representative to get us the truck we wanted, drove us to the internet. “No pun intended.” Your service department recently completed a 10k service on our Tundra. My experience throughout that process left me feeling dismissed and unappreciated. I understand the challenges your industry face. Although it has been 35 years, I was Honda sales representative in San Jose, Ca. The serious shortage of service technicians, compounded by the prices of new cars & trucks must make 100% customer satisfaction seem almost impossible. Should you still strive to achieve it? Call me old school? I say yes. Sincerely, Kenny Patton More

by Kenny Patton Verified Customer Verified Customer

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They were very professional and courteous and greet you with a smile when entering the service bay. When explaining the problem or situation, you can tell that they were as interested in getting to solutio with a smile when entering the service bay. When explaining the problem or situation, you can tell that they were as interested in getting to solution as you were. It is nice to see people that value their jobs and want to see a good outcome. Thank you for the help! More

by clenchhit Verified Customer Verified Customer

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I recently purchased a used vehicle from out of state, and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for my business—a gesture that genuinely touched me. The next day, I discovered a few issues with my new vehicle and contacted Chad. Together with Bill, they went above and beyond to ensure my satisfaction. I am incredibly grateful for their unwavering support and commitment. Toyota of Des Moines exemplifies the power of genuine human connection, and it’s a place I look forward to returning to in the future. More

by HOWITZER91 Verified Customer Verified Customer

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