Betsy Moles

Fantastic service and they take good care of customers. Would absolutely recommend them for sales and service. Would absolutely recommend them for sales and service. More

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I have been coming to your dealership since I purchased my Pacifica van in 2017…One of the biggest reasons for me coming back for service is because of your service advisor,Betsey Moles.She always greets m my Pacifica van in 2017…One of the biggest reasons for me coming back for service is because of your service advisor,Betsey Moles.She always greets me with a friendly hello,and always goes the extra mile to make sure all of my service needs are taken care…If she is not involved with training your new employees how to treat customers the right way,she should be ….Betsey is the Best! More

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My experience with the service department was excellent. Great communication, everyone was friendly, they were very flexible, and there was zero pressure. They even looked up and repaired some open recall Great communication, everyone was friendly, they were very flexible, and there was zero pressure. They even looked up and repaired some open recalls on my vehicle. This was probably the best dealership service department experience I’ve ever had. Thanks! More

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Always a pleasure doing business with Vally Motor City. . Love the expression oil change option!! . Love the expression oil change option!! More

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Had an awesome experience! Very friendly group of people. Got my truck done in a very timely fashion. The Tech Tim K who worked on my truck did an awesome job with making sure Very friendly group of people. Got my truck done in a very timely fashion. The Tech Tim K who worked on my truck did an awesome job with making sure everything was done correctly. Tim K and the service department were very informative and helpful with every question I had with my truck! More

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Greeted nicely and friendly! Knowledgeable in my description what I had wrong!!thank you 💕so much Knowledgeable in my description what I had wrong!!thank you 💕so much More

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Efficient oil change. In & out in time promised. Great attitude. Car was even clean when returned. Would definitely recommend it to friends & family. In & out in time promised. Great attitude. Car was even clean when returned. Would definitely recommend it to friends & family. More

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I’ve used Valley Motor City for the past five years. They are wonderful. From Sales to Service, they will take care of you. They want you as a customer and they prove that in all that they do. They are wonderful. From Sales to Service, they will take care of you. They want you as a customer and they prove that in all that they do. More

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I had a vibration in the driveline and I took it to a dealer in mentor and was told the could not help because they were backed up on service and could not get me a rental. I call Valley where I purchase dealer in mentor and was told the could not help because they were backed up on service and could not get me a rental. I call Valley where I purchased the truck and they said bring it in. I drove 35 min and they were waiting for me with a a smile and a rental all set up for me with no delays. Not many true customer service driven dealers out there anymore. A+ More

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Everyone is friendly and pleasant to work with. I've never had a bad experience. I've never had a bad experience. More

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