Betsy Estrella

Toyota of Gladstone responded

Thank you for the wonderful review! We’re so glad to hear Betsy made your experience enjoyable and helped you feel confident in your decision. Her professionalism and personable approach are exactly what we strive for. It’s also great to hear Marco made the financing process clear and easy to understand. And we’re happy you felt welcomed with no pressure—that’s very important to us. We truly appreciate your business and look forward to helping you again in the future! 🚗

Toyota of Gladstone responded

Thank you for the great review, Olanday! We’re glad to hear you had a positive experience and truly appreciate your recommendation. Thank you for choosing us—we look forward to helping you again down the road!

Toyota of Gladstone responded

Thank you for your feedback, Rusector—we truly appreciate you sharing your experience. While we’re glad you chose to purchase with us, we’re sorry to hear the process felt difficult and not as pleasant as it should have been. That’s not the experience we aim to provide. We’d really like the opportunity to learn more and see how we can improve. Please feel free to reach out to our customer service manager, Charity Graff, at CGraff@ToyotaofGladstone.com or (503) 722-4800 so we can address your concerns directly. Thank you again for your feedback and for giving us the opportunity to do better.