Jesse Dwight

Toyota of Gladstone responded

Our team enjoyed helping you secure your used Toyota Tacoma, and knowing you found everyone so helpful and kind means a lot to us. We appreciate you sending friends to Jesse for their next rides.

Toyota of Gladstone responded

We’re glad the purchase of your new RAV4 Hybrid felt hassle-free. Your kind words about Becka and our team mean a great deal.

Toyota of Gladstone responded

Your new Toyota Tundra is in good hands. Knowing our range of vehicles and smooth process met your expectations means a great deal to our team.

Toyota of Gladstone responded

We’re thrilled Jesse made purchasing your new Toyota such a smooth process. Thank you for choosing us again and we’re happy you’d do it once more. Enjoy your new Toyota and let us know if you need anything else.

Toyota of Gladstone responded

Andy, thank you for taking the time to share such detailed feedback. We're very glad to hear Cassie and Jesse were awesome and helpful while you were shopping for your new 4Runner, and we'll make sure they receive that recognition. We're equally concerned about the finance experience you described. You should feel comfortable reviewing and understanding the price, loan term, products, interest rate, and final payment before signing anything. Regardless of the circumstances, you should never feel rushed or pressured when asking to review the numbers associated with your purchase. We'd like the opportunity to review your transaction and better understand what occurred during the finance portion of your visit. Please contact Charity Graff, our Customer Service Manager, directly at CGraff@ToyotaofGladstone.com. She can review the details with the appropriate members of our management team and follow up with you personally. Thank you for recognizing Cassie and Jesse while also being candid about where your experience fell short, Andy. We appreciate your business and the opportunity to address your concerns.

Toyota of Gladstone responded

Thank you so much for the amazing review! We're thrilled to hear you had such a fantastic experience with our team. Providing outstanding customer service and making our guests feel welcome and comfortable is exactly what we strive for. We're especially glad you enjoyed our espresso and tea bar—it’s one of our favorite ways to help our customers feel right at home while they’re here. Thank you for choosing Toyota of Gladstone. We truly appreciate your enthusiasm, your trust, and your support. We look forward to welcoming you back again soon! ☕🚗🌷

Toyota of Gladstone responded

Thank you for the wonderful review! We’re thrilled to hear you had a smooth purchasing experience with our team. It’s great to know our friendly and helpful staff answered all of your questions and provided advice that helped you feel confident throughout the process. Creating a straightforward, stress-free buying experience is exactly what we strive for. Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!

Toyota of Gladstone responded

Thank you for the wonderful review! We’re thrilled to hear Miles provided such a positive experience and took the time to understand your situation while helping you find the right truck. We believe every customer’s needs are unique, and it’s great to know Miles made the process comfortable, helpful, and enjoyable for you. We’ll be sure to share your kind words with him. Congratulations on your truck! Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we look forward to helping you with any future vehicle purchases. We’ll be here when you’re ready for the next one!

Toyota of Gladstone responded

Thank you for the fantastic review, Bobby! We’re thrilled to hear Jesse provided such a positive experience and made the process easy, comfortable, and straightforward. Patience, clear communication, and genuinely advocating for our customers are qualities we value highly, and it’s great to know Jesse delivered on all of them. We especially appreciate your comment about the experience being pressure-free—that’s exactly the environment we strive to create. We’ll be sure to share your kind words with Jesse. Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!

Toyota of Gladstone responded

Thank you for the wonderful review! We’re glad to hear our sales assistant and the rest of the team were helpful, attentive, and willing to answer your questions throughout the process. We believe every customer’s needs and priorities are unique, so taking the time to understand your decision criteria and provide the information you need is an important part of the experience. We’re thrilled to hear our team delivered that level of service. Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we look forward to helping you again in the future!