Bert Abdullah

From the start of our suv shopping to the final decision, Napleton and the people that work there helped make our buying decision easier. The two sales people we worked with were excellent and truly made th Napleton and the people that work there helped make our buying decision easier. The two sales people we worked with were excellent and truly made the experience less stressful. We can’t thank them enough. More

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I'm 62 years old bought a lot of cars living in Chicago. This is by far the Greatest Car dealerships in Illinois and top 7 or 8 in the United States of America Ron the salesman and Staff were beyond Excelle This is by far the Greatest Car dealerships in Illinois and top 7 or 8 in the United States of America Ron the salesman and Staff were beyond Excellent and superb More

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This Ford dealership is clean and the employees are very knowledgeable and pleasant with every encounter. knowledgeable and pleasant with every encounter. More

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Everyone there was very friendly! Very knowledgeable and I felt right at home. Thanks Bert Very knowledgeable and I felt right at home. Thanks Bert More

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I was helped by Bert Abdullah and Anthony Guiliano. Overall , they’re amazing . Very friendly and knowledgeable on everything that was asked. Couldn’t be any happier with purchase Overall , they’re amazing . Very friendly and knowledgeable on everything that was asked. Couldn’t be any happier with purchase More

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Hello, service advisor Tommy Mackey provided great customer service and went above and beyond his duties. He provided me with all my options and was very thorough. I look forward to working with him i customer service and went above and beyond his duties. He provided me with all my options and was very thorough. I look forward to working with him in the future with my car maintenance. Thank you for all you do ! More

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Can someone explain to me why it's been 3 months and my warranties have still not been canceled? warranties have still not been canceled? More

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Bert Abdullah was a pleasure to work with. Everyone involved in the transaction was very transparent and accommodating. Everyone involved in the transaction was very transparent and accommodating. More

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Went to look at a Taurus SHO and at first glance the car had three different tire brands which Were hard on the tread, and definitely looked more than 50% worn. Had a Few dings in the door and they were cha had three different tire brands which Were hard on the tread, and definitely looked more than 50% worn. Had a Few dings in the door and they were charging a premium price for this vehicle. Granted, I did go to look at it and I did make an offer that Was low ($1,000+ tires, $2000+ body Paint work minimum), but having to replace tires, repair the ding, 10+ rock chips on the hood that looks like a child touched it up to make this car presentable and more of a premium car to me justified the offer. I believe this was a fair price and I was willing to move on if it was a no. An offer was made, and that whole sign here on this piece of paper that this is your offer and will end it at that if they don’t accept and that would be the end. This was an almost 90,000 mile vehicle so I understand that things are worn but if you are looking to get a premium price for a vehicle that is at best mediocre not worth it. Then I was pretty much told I’m an uneducated “Stupid” person, and I know nothing from the sales manager that was pushing his car hard that’s been sitting on a lot for 90 days then brings me a piece of paper that tells me he’s the best in the nation that had about five cars on it, than I asked if this is in the nation, and he says yes, this is nationwide (5 Taurus SHOs available nationwide) this guy must think I’m an idiot, he did call me uneducated. Not a bad dealership, but my experience with this high-pressure A** I most likely won’t visit it again. I understand I’m just single person which don’t make a difference in a corporation that has tens of thousands of customers But my experience and being called uneducated and “stupid”, in so many words, leaves a bad impression on a person. More

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The Finance Manager was a great help and our sales person was awesome! Persistence is not always a bad thing!! was awesome! Persistence is not always a bad thing!! More

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