Bernard Jones
Bernard Jones at Pacifico Ford
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Bernard Jones

Finance Manager

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.9
457 Reviews

Dealership Experience

21 yrs, 4 mos

4.9

457 Reviews

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457 Reviews of Bernard Jones

January 02, 2025

Dealership Rating
Employee Rating

Pacifico Ford has the best all-around staff starting with the sales people finance managers, general manager . They make buying a car a pleasure. I use to dread buying or leasing a new vehicle. Now I look f More

by Daniel Pisanelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
Employee Rating

I had the greatest experience with Bernard and Mike. , I’ve purchased a lot of vehicles from here but these guys made my buying experience a lasting one, will definitely refer others to Pacifico Ford. More

by Slp5263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Delia

Dec 18, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 06, 2024

Dealership Rating
Employee Rating

Chris is one of the reasons I'm a repeat customer. His attention to detail an professionalism makes car buying an enjoyable experience. No reason to go any where else. More

by enrique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Pacifico Ford responded

Hi Enrique, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

November 30, 2024

Dealership Rating
Employee Rating

The experience is easy and quick. I bought a pretty nice car but the salesman somewhat lacks full understanding of insurance. More

by Xu Jiang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Delia

Dec 04, 2024

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

September 24, 2024

Dealership Rating
Employee Rating

Have been dealing with Pacifico Ford forever 20 years Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me! More

by William mosetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Pacifico Ford responded

Hi William, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 11, 2024

Dealership Rating
Employee Rating

Purchased two vehicles from dealership, Stanley , Steven , and staff were great to work with , will recommend this dealership to anyone , thanks again More

by Mike christiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer, Stanley I Otto Jr, Mike Delia , Steven Delassandro

Sep 23, 2024

Pacifico Ford responded

Hi Mike, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

August 02, 2024

Dealership Rating
Employee Rating

Johannes Kiros was a tremendous help on 8/2/2024 when we purchased our new 2024 Ford Escape. He has a fabulous personality and was very concerned about our health because of the 100 degree heat. Johannes w More

by mjorlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Watson , Alexander Saraullo, Yohannes Kiros

Aug 05, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 24, 2024

Dealership Rating
Employee Rating

Courteous, Respectful, pleasant,easy to talk too. Made me feel comfortable with the experience of buying a vehicle More

by j007bond215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Agosto , Megan Rdensinski

Aug 05, 2024

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Aug 05, 2024

j007bond215 responded

Absolutely. Pacifico Ford gets my sincere approval. And Megan Redensinski is the best.

July 23, 2024

Dealership Rating
Employee Rating

Great customer service skills, very professional, helpful & know their job. Please give Michael Delia a big raise, because he was outstanding. I'll definitely be recommending Ford Pacifico to anyone I know. More

by Gwendolynjordan88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Agosto, Mike Delia

Aug 05, 2024

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

July 18, 2024

Dealership Rating
Employee Rating

Long story short me and my wife were sold a car with a salvage title we were driving around on dealer plates after having the car for a month we had to give it back bad business More

by marquesehall.mh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom Flynn, Jorge Agosto, Neal Bauer, Stanley I Otto Jr , Alexander Saraullo, Richard

Sep 05, 2024

Pacifico Ford responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

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