Bernard Gunn | Page 6

Leslie is the best, all the people are friendly and willing to help with anything I ask, like retrieving my phone out of my car. Great group of people. willing to help with anything I ask, like retrieving my phone out of my car. Great group of people. More

by Munchkin Verified Customer Verified Customer

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Very happy with the service I get here. I feel very valued as a customer. They take extra steps to resolve issues. I feel very valued as a customer. They take extra steps to resolve issues. More

by jec2669 Verified Customer Verified Customer

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Great experience dealing with Vince. He was professional and showed exceptional knowledge and understanding. Awesome He was professional and showed exceptional knowledge and understanding. Awesome More

by GTONY0 Verified Customer Verified Customer

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No problems with this dealer since purchased my Buick, most liky my last new car!Thanks Faulkner most liky my last new car!Thanks Faulkner More

by PINKYBILL27 Verified Customer Verified Customer

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Love this dealership bought at least 6 vehicles great team!!! And great service department thanks everyone for all the help team!!! And great service department thanks everyone for all the help More

by DUANE32 Verified Customer Verified Customer

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After taking my 2013 GMC Terrain to Faulkner, MULTIPLE times for the same issue. Incurring 2 rental car bills and the first invoice almost $800.00, to have the issue occur again while traveling on rt 476 times for the same issue. Incurring 2 rental car bills and the first invoice almost $800.00, to have the issue occur again while traveling on rt 476 at night to lose engine power, AGAIN, Took vehicle back, and then was charged another $1 100.00, when asked if the original $800.00 could be considered and deducted since the original $800.00 did not fix the issue was advised about the loaner they provided. Then was told I was advise they were "ATTEMPTING" fix the issue with no guarantee 🤔 More

by Blessed Verified Customer Verified Customer

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Fantastic service! !! Would never go anywhere else. They even detailed my car when finished. This is my 7th car from Faulkner West Chester! !! Would never go anywhere else. They even detailed my car when finished. This is my 7th car from Faulkner West Chester! More

by EHEIGOLD Verified Customer Verified Customer

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Had my truck there for its annual inspection. In the past, the service department went above and beyond in helping me resolve an issue with the engine in my truck in the past. In the past, the service department went above and beyond in helping me resolve an issue with the engine in my truck in the past. More

by EWFC04 Verified Customer Verified Customer

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Problem not resolved by dealer or GM. May go buy a vehicle from another manufacturer May go buy a vehicle from another manufacturer More

by EBJIMMYG Verified Customer Verified Customer

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I had my tires balanced here. They were not new but just wanted to make sure they were ok for the road. They balanced them but I still had a shake at certain speeds. I asked them They were not new but just wanted to make sure they were ok for the road. They balanced them but I still had a shake at certain speeds. I asked them if they could look at it again and they found I had flat spots on my tires. Not an easy thing to spot. Technicians are top notch. Service was very friendly. Felt like family in the building with how nice the people were. Definitely coming back. Great experience More

by Jbulkley Verified Customer Verified Customer

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