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Bernard Gunn

Overview Reviews (106)

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Bernard Gunn

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Bernard Gunn

Service Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5

106 Reviews

Overview Reviews (106)

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English

4.5

106 Reviews

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106 Reviews of Bernard Gunn

December 08, 2024

Dealership Rating

Employee Rating

This dealership Ed’s professional and very professional and delivered the work in the stated time and delivered the work in the stated time More

by CONCORDE_16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

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Dec 10, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Concorde! If there is anything else we can do to help just let us know! Have a great day!

November 25, 2024

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Employee Rating

Great service. I will do my annual service again. My car was picked up in the morning and returned in the afternoon when service was completed. I will do my annual service again. My car was picked up in the morning and returned in the afternoon when service was completed. More

by Bill chen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Nov 25, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 21, 2024

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Employee Rating

Vin was awesome. Excellent service. Highly recommended advisor. Took care of my warranty when I did not know I still had coverage. Excellent service. Highly recommended advisor. Took care of my warranty when I did not know I still had coverage. More

by TEALSEARAY1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Nov 25, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 20, 2024

Dealership Rating

Employee Rating

The entire Dealership is always amazing. Especially Leslie in Service. You cannot put a price on trusting honest recommendations. Especially Leslie in Service. You cannot put a price on trusting honest recommendations. More

by Al

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst

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Nov 25, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Al, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 14, 2024

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Employee Rating

Great job with the service. Got the express detail and they did a phenomenal job on my truck. It was barely recognizable. In a good way. Thanks. Got the express detail and they did a phenomenal job on my truck. It was barely recognizable. In a good way. Thanks. More

by CHADD1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Nov 20, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks Chadd, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 12, 2024

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Employee Rating

Very nice to work with. They communicate very well with their customers.my local dealer for car eepairs. They communicate very well with their customers.my local dealer for car eepairs. More

by JOEMEEHAN

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 10, 2024

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They did a good job. I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your service in the past. More

by BEBEBRO12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Oct 10, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 10, 2024

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Employee Rating

Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service dealership. Would recommend this dealership for buying and service More

by SDEANGELO33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst, Rusty Miller

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Oct 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Sdeangelo!

October 01, 2024

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Employee Rating

Nice people, clean, knowledgeable, helpful. Love the fact that it provides transportation while vehicle is being serviced. Love the fact that it provides transportation while vehicle is being serviced. More

by MARTHASIMMERS

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 28, 2024

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Employee Rating

Took too long. Kept in delaying without providing good reasons. Will not go back to them Kept in delaying without providing good reasons. Will not go back to them More

by ADSFORRAJ

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez

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Bernard Gunn

Service Manager

Faulkner Buick GMC West Chester, INC.

106 Reviews of Bernard Gunn

Had a great experience?Spread the word.

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