

63 Reviews
Write a Review63 Reviews of Bernalson Douze
April 13, 2025
I had ha positive experience. I had to get a full set of tires and balance. I came the month before for a oil change, and the shop manager told me I needed all new tires, and that I had to get a full set of tires and balance. I came the month before for a oil change, and the shop manager told me I needed all new tires, and that they would be going on sale in April. I came in , they had to order the size tire for my car, and they was installed the next day. More
Other Employees Tagged: Bernalson Douze
April 12, 2025
Very good customer service, Thanks to Gracie we got a small commutation issue resolved and all is well. Looking forward to more excellent service at this dealership. EZ In and out with my oil change and small commutation issue resolved and all is well. Looking forward to more excellent service at this dealership. EZ In and out with my oil change and tire rotation. Well done by the Pit crew!! More
Other Employees Tagged: Neyma Cuello, Gracie Casanova
April 10, 2025
Bernalson assisted me with all my needs. I asked for a brakes check, he informed me it was part of the point checks, then he reported the findings. He also provided and placed my return stic I asked for a brakes check, he informed me it was part of the point checks, then he reported the findings. He also provided and placed my return sticker where I needed it. I would also like to mention the senior gentleman in parts on that date was very helpful though he could not give me details, he gave me enough information to make an informed decision. More
Other Employees Tagged: Bernalson Douze
March 30, 2025
Friendly service staff. They go above and beyond when serving your vehicle and continually check on you to see if you need anything. They go above and beyond when serving your vehicle and continually check on you to see if you need anything. More
Other Employees Tagged: Gonzalo Trujillo
March 28, 2025
It would be much better to have appointment times available. I was there for three hours. I was there for a 30,000 mile service. The oil change was done and the car was pulled back out of the bay for available. I was there for three hours. I was there for a 30,000 mile service. The oil change was done and the car was pulled back out of the bay for about 45 minutes while the service manager went to a meeting. When he can back from the meeting I asked him what was up with my car and he said one person does the oil and another person does the rest and when he went to the meeting that process got delayed. Not great for me or all of the other people waiting for him to come back. More




