Bernalson Douze
Bernalson Douze at Hollywood Chrysler Jeep
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Bernalson Douze

Service Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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4.6
61 Reviews
4.6

61 Reviews

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61 Reviews of Bernalson Douze

April 10, 2025

Dealership Rating
Employee Rating

Bernalson assisted me with all my needs. I asked for a brakes check, he informed me it was part of the point checks, then he reported the findings. He also provided and placed my return stic More

by Grandma Compass
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

April 06, 2025

Dealership Rating
Employee Rating

The service I received was Excellent and informative ! How ever, your Service Supervisor Gracie was rude! More

by suzannewillia38
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2025

Dealership Rating
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Service was good,friendly staff,helpful,very professional ,get out there when expected,I was satisfy More

by monamagloire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

Ben was extremely attentive and helpful! He made the service a great experience. He was very friendly More

by DAVISKPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 03, 2025

Dealership Rating
Employee Rating

Friendly, experienced, clean Good communication on the needs of my vehicle timely it only took 1 hour to get it serviced More

by jimesaffon
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

March 30, 2025

Dealership Rating
Employee Rating

Friendly service staff. They go above and beyond when serving your vehicle and continually check on you to see if you need anything. More

by boreasdigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gonzalo Trujillo

March 29, 2025

Dealership Rating
Employee Rating

Quick and easy express service. Professional curious throughout the whole process. Tha m you guys! More

by Luis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 28, 2025

Dealership Rating
Employee Rating

It would be much better to have appointment times available. I was there for three hours. I was there for a 30,000 mile service. The oil change was done and the car was pulled back out of the bay for More

by WOLFEPAD
Recommend Dealer
No

March 26, 2025

Dealership Rating
Employee Rating

Everything was amazing! At the first moment I got there, Douze helped me with my car! Besides that is went super fast ! Thank you! More

by HIANCDELCASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
Employee Rating

Horrendous, you need 3 days to tell me that my gas cap was not tightened. More

by OPALALEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Neyma Cuello

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