Bernalson Douze
Bernalson Douze at Hollywood Chrysler Jeep
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Bernalson Douze

Service Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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4.7
64 Reviews
4.7

64 Reviews

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64 Reviews of Bernalson Douze

April 18, 2025

Dealership Rating
Employee Rating

Everyone is always friendly and welcoming, from the parts dept, to the service advisors to the cashiers. More

by mchesal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

I had ha positive experience. I had to get a full set of tires and balance. I came the month before for a oil change, and the shop manager told me I needed all new tires, and that More

by kfeem1953
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

Apr 14, 2025

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 12, 2025

Dealership Rating
Employee Rating

Very good customer service, Thanks to Gracie we got a small commutation issue resolved and all is well. Looking forward to more excellent service at this dealership. EZ In and out with my oil change and More

by excoastie1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neyma Cuello, Gracie Casanova

April 10, 2025

Dealership Rating
Employee Rating

Bernalson assisted me with all my needs. I asked for a brakes check, he informed me it was part of the point checks, then he reported the findings. He also provided and placed my return stic More

by Grandma Compass
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

Apr 11, 2025

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 06, 2025

Dealership Rating
Employee Rating

The service I received was Excellent and informative ! How ever, your Service Supervisor Gracie was rude! More

by suzannewillia38
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2025

Dealership Rating
Employee Rating

Service was good,friendly staff,helpful,very professional ,get out there when expected,I was satisfy More

by monamagloire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

Ben was extremely attentive and helpful! He made the service a great experience. He was very friendly More

by DAVISKPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 03, 2025

Dealership Rating
Employee Rating

Friendly, experienced, clean Good communication on the needs of my vehicle timely it only took 1 hour to get it serviced More

by jimesaffon
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

March 30, 2025

Dealership Rating
Employee Rating

Friendly service staff. They go above and beyond when serving your vehicle and continually check on you to see if you need anything. More

by boreasdigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gonzalo Trujillo

March 29, 2025

Dealership Rating
Employee Rating

Quick and easy express service. Professional curious throughout the whole process. Tha m you guys! More

by Luis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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