Bernalson Douze
Bernalson Douze at Hollywood Chrysler Jeep
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Bernalson Douze

Service Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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4.6
58 Reviews
4.6

58 Reviews

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58 Reviews of Bernalson Douze

April 03, 2025

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Employee Rating

Ben was extremely attentive and helpful! He made the service a great experience. He was very friendly More

by DAVISKPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 03, 2025

Dealership Rating
Employee Rating

Friendly, experienced, clean Good communication on the needs of my vehicle timely it only took 1 hour to get it serviced More

by jimesaffon
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

March 30, 2025

Dealership Rating
Employee Rating

Friendly service staff. They go above and beyond when serving your vehicle and continually check on you to see if you need anything. More

by boreasdigger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gonzalo Trujillo

March 29, 2025

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Quick and easy express service. Professional curious throughout the whole process. Tha m you guys! More

by Luis
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2025

Dealership Rating
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It would be much better to have appointment times available. I was there for three hours. I was there for a 30,000 mile service. The oil change was done and the car was pulled back out of the bay for More

by WOLFEPAD
Recommend Dealer
No

March 26, 2025

Dealership Rating
Employee Rating

Everything was amazing! At the first moment I got there, Douze helped me with my car! Besides that is went super fast ! Thank you! More

by HIANCDELCASTILLO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
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Horrendous, you need 3 days to tell me that my gas cap was not tightened. More

by OPALALEWIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Neyma Cuello

March 26, 2025

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Excellent customer service, exceeds my expectations very time. They are professional and helpful. I was impressed for quality I received. More

by luzwaterston
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caylie Salazar

March 25, 2025

Dealership Rating
Employee Rating

This was the absolute worst experience of my life. I got an oil change and tire rotation. As I was leaving the dealership, I heard a knocking soon! I decided to turn back to check it out. As I pulled More

by msprouse87
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Ortega , Zane was the mechanic who did not tighten wheels

March 24, 2025

Dealership Rating
Employee Rating

Unfortunately this is my last time coming for parts or service as as loyal customer I am very disappointed in this place. I have done most if not all of my services here in have bought parts and accessori More

by Adomingo88
Recommend Dealer
No
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