

Berna Aguirre
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
147 Reviews
Write a Review147 Reviews of Berna Aguirre
March 02, 2025
The personnel there were very helpful in ensuring that I understood the work that was being done on my vehicle and they took great care in providing said service. understood the work that was being done on my vehicle and they took great care in providing said service. More
February 28, 2025
I had great customer service They took great care of me and all my needs I would recommend them to anyone Thank you and all my needs I would recommend them to anyone Thank you More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
February 27, 2025
They were able to get me in even though I didn’t have an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Jessica
February 26, 2025
Service personnel were excellent. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
February 24, 2025
Personable and friendly, and accommodating service. work was completed in a friendly and courteous manner work was completed in a friendly and courteous manner More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
February 18, 2025
Great service. Can always count on Acura Newport News. Easy to make appt online. Thanks for the reminder Can always count on Acura Newport News. Easy to make appt online. Thanks for the reminder More
Other Employees Tagged: Kevin Rafeek
February 16, 2025
Everyone at the dealership did a great job of making me feel confident about buying my new Acura. I highly recommend these people. If you’re in the market for a car, do yourself a favor and go see the feel confident about buying my new Acura. I highly recommend these people. If you’re in the market for a car, do yourself a favor and go see the people at Southern Acura Newport News! Daniel K. More
Other Employees Tagged: Joseph Festa, Brett Whitney, Darrius Young, Marc Darnell, Cisco Lugo, Kevin Rafeek , Craig
February 16, 2025
The love and care that I witnessed of my car was wonderful, everything went smoothly with no complications. wonderful, everything went smoothly with no complications. More
Other Employees Tagged: Cisco Lugo
February 15, 2025
My experience at southern Acura Great! 5 stars as far communication, service was great overall 5 stars as far communication, service was great overall More
Other Employees Tagged: Cisco Lugo