Berna Aguirre
Berna Aguirre at Southern Acura Newport News
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Berna Aguirre

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
147 Reviews
4.9

147 Reviews

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147 Reviews of Berna Aguirre

March 02, 2025

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Employee Rating

The personnel there were very helpful in ensuring that I understood the work that was being done on my vehicle and they took great care in providing said service. More

by Dany.higinio
Service Price Transparency
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Recommend Dealer
Yes

February 28, 2025

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I had great customer service They took great care of me and all my needs I would recommend them to anyone Thank you More

by Angela
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

February 27, 2025

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Employee Rating

They were able to get me in even though I didn’t have an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. More

by murphyrichard1968
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Jessica

February 26, 2025

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Employee Rating

Service personnel were excellent. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. More

by dlum
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

February 24, 2025

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Employee Rating

Personable and friendly, and accommodating service. work was completed in a friendly and courteous manner More

by gsdeamer
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

February 18, 2025

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Employee Rating

Great service. Can always count on Acura Newport News. Easy to make appt online. Thanks for the reminder More

by SNIPES2
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

February 16, 2025

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Everyone at the dealership did a great job of making me feel confident about buying my new Acura. I highly recommend these people. If you’re in the market for a car, do yourself a favor and go see the More

by dkennedy9
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Recommend Dealer
Yes

February 16, 2025

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I been a patron of Acura Dealers since 2006 with my 2000 RL and always had great service More

by Layers505
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Recommend Dealer
Yes

February 16, 2025

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The love and care that I witnessed of my car was wonderful, everything went smoothly with no complications. More

by Jesus Sanchez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

February 15, 2025

Dealership Rating
Employee Rating

My experience at southern Acura Great! 5 stars as far communication, service was great overall More

by kennydad838
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

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