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Benjamin Richert
Benjamin Richert at Beck & Masten Buick GMC South
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Benjamin Richert

GM

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Benjamin Richert

December 12, 2024

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Employee Rating

The best customer service I’ve had at a dealership. Everyone was so nice and helpful! Anthony and the other managers were so welcoming and Ena was nothing more than amazing ! She knows exactly what she More

by kalynn gray
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morelli, Ena Pasasin

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Dec 13, 2024

Beck & Masten Buick GMC South responded

Hi Kalynn, thank you for your kind review; we are happy to pass along your comments to Anthony, Ena and the team here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2024

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They did not stand behind their recalls on their vehicles they even gave me the wrong part for my car this was ridiculous More

by jebrilkaren4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony Morelli, Orlando Pasasin, Victoria Gilliland, Hannah Wilson, Roy Wolf, Willie Hill, Irvin Gonzalez, Anthony Garza

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Nov 14, 2024

Beck & Masten Buick GMC South responded

jebrilkaren4, I apologize for what you experienced while trying to have your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you to try and find resolve. Elvin Carrera Service Manager eca rrera@group1auto.com

October 18, 2024

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Employee Rating

Everything went smooth. ..from Rafeal, Benjamin to Willy. The entire process was a great experience! More

by rcla1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Benavides, Willie Hill

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Oct 20, 2024

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

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Employee Rating

That was the best experience I’ve ever had purchasing a new vehicle! Thank you Ena and team at Beck & Masten! More

by Gmoney.ryan
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ena Pasasin, Willie Hill

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Sep 28, 2024

Beck & Masten Buick GMC South responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

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Employee Rating

Great experience. I located a car of interest online and the process was seamless. The general manager, finance manager and sales were all present and professional. More

by lmcdonald15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morelli , Sarah Buffington -5 stars

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Aug 09, 2024

Beck & Masten Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 27, 2024

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Employee Rating

Great customer service great vehicle options will work with and make everything easy . Fernando was an excellent sales representative and I would definitely recommend him to my friends . And Ben the Gm More

by joeltitoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Valdez

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Apr 03, 2024

Beck & Masten Buick GMC South responded

It's fantastic to hear about your positive experience! We're thrilled that Fernando provided excellent sales service and that Ben, the GM, was helpful and had a great attitude. We're glad that we could make everything easy for you and that you had a fun experience overall. Thank you for recommending us. We appreciate your business and the two thumbs up!

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