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Ben Wade
Ben Wade at Skyline Ford
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Ben Wade

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.4
107 Reviews
4.4

107 Reviews

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107 Reviews of Ben Wade

April 04, 2025

Dealership Rating
Employee Rating

Everyone was pleasant and efficiently got me through the process. My vehicle was ready in the timeframe they provided More

by JDFRY021597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez

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April 04, 2025

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Employee Rating

I am so happy with the repair job on my Lincoln MKS. It is running so smoothly now. Thank you! More

by Georgene
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler

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April 01, 2025

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Employee Rating

Ben from service center did an amazing job and met my satisfaction!!! I’m super happy with their service. . More

by EMSUNSHINE
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Recommend Dealer
Yes
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March 21, 2025

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Excellent service and knowledgeable staff, a real emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport More

by Dandaberkow
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez

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March 13, 2025

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Did not respond quickly to phone calls. Didn’t figure out problem at first. P More

by pdodge1950
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 13, 2025

Skyline Ford responded

We certainly don't want any of your questions or issues to go unanswered or unresolved. We'd love to work with you and get your vehicle patched up. Give our service Manager Jim Agur a call at (503)581-2411 or send a quick email to jima@skylineford.com when you can.

March 10, 2025

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Employee Rating

Everyone was very friendly and helpful. Communication was great and I left feeling like my vehicle was in good hands. More

by catrinashell
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 28, 2025

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Employee Rating

Service department check-in people need to act more professional, and on top of their game More

by Sven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Jim Agur

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Mar 13, 2025

Skyline Ford responded

Thank you for the feedback Sven. We will work with them on that. Thank you for choosing Skyline Ford!

February 27, 2025

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Employee Rating

People were very nice and helpful. Work I had done fit my needs. Will use them again. More

by jkkolb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Anna Stovin

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Mar 13, 2025

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 26, 2025

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Employee Rating

Felt like this dealership didn’t want to service my 2003 TBird. Price was very high to swap out the spark plugs. Went to a small repair shop and got it done for about half what I would have paid to this dea More

by Golf388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 26, 2025

Skyline Ford responded

We value all our customers and their vehicles, regardless of age. We strive to provide accurate and competitive pricing for all services, and we regret that we missed the mark in your case. We understand that finding a trusted and reliable repair shop is important, and we're glad you found a place that met your needs. We'd like to take this opportunity to learn more about your experience and see if there's anything we can do to address your concerns. If you're willing, please reach out to our service manager at jima@skylineford.com. We'd appreciate the chance to discuss this further and potentially regain your tru...

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February 16, 2025

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Breakdown on freeway. Very good service. Repaired as quickly as possible. Very satisfied with service More

by stevenlerskine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Skyline Ford responded

Thank you for choosing Skyline Ford!

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