Ben Kennedy

Excellent dealership with friendly, knowledgable and helpful people. The whole buying process was a good experience. helpful people. The whole buying process was a good experience. More

by bdelmore10 Verified Customer Verified Customer

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Thank you for the great experience. We had an issue with our old vehicle and the dealership was very accommodating and made the process of buying a new car very easy. We had an issue with our old vehicle and the dealership was very accommodating and made the process of buying a new car very easy. More

by CHRISNULTY Verified Customer Verified Customer

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Very patient and very informative weren't pushy. I felt very comfortable as this was my first time buying a car I felt very comfortable as this was my first time buying a car More

by ldtargia81 Verified Customer Verified Customer

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The salesman and finance officer were both very professional and answered all of my questions. It made the whole car buying process easy enjoyable. professional and answered all of my questions. It made the whole car buying process easy enjoyable. More

by bravosierra1968 Verified Customer Verified Customer

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Everyone at this dealership is wonderful! Sales, service, business office, accessory desk — all have excellent customer service skills and represent the dealership extremely well. I feel I w Sales, service, business office, accessory desk — all have excellent customer service skills and represent the dealership extremely well. I feel I was fairly treated and am happy with my new 2025 Outback. More

by EBRADER0 Verified Customer Verified Customer

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Ben and his entire team were all wonderful. Excellent customer service and 10/10 friendliness. They got me everything I was looking for and cut me a pretty sweet deal. Will definitely be back! Excellent customer service and 10/10 friendliness. They got me everything I was looking for and cut me a pretty sweet deal. Will definitely be back! More

by lexlagaly Verified Customer Verified Customer

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I researched a lot for purchasing my car. Ben was great and I am thrilled for my Crosstrek! Ben was great and I am thrilled for my Crosstrek! More

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Informatively . & great at answering my questions Showed me all t he little things I needed to know & great at answering my questions Showed me all t he little things I needed to know More

by rodsue12@bellsouth.net Verified Customer Verified Customer

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Ben was always available, however very condescending by giving us the same word-for-word compliments day in and day out. He also neglected to directly answer questions and instead, skirted around vague ans giving us the same word-for-word compliments day in and day out. He also neglected to directly answer questions and instead, skirted around vague answers. His judgement on my choices on color/interior and what is ‘best for me’ weren’t asked for and not appreciated. Why did he care what kind of car I wanted and why? I was irritated the more time spent with him. He also didn’t know the specifics of the car he was selling and had several delays due to back and forth. More

by rebecca.neunzig Verified Customer Verified Customer

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We had a positive experience buying a new Crosstrek from Ben at Randy Marion. Ben was more knowledgeable about the car than most salesmen I come across and was very personable. My only criticism of Randy Ben at Randy Marion. Ben was more knowledgeable about the car than most salesmen I come across and was very personable. My only criticism of Randy Marion is the insistence on adding junk fees to the price - the whole protection package where they spray some mystery chemical on the car and want $1000 for it is pretty off-putting, as is the (admittedly mild) pitch for extended warranties. I feel like we got a fair price after some haggling but I am sure the dealership did ok too. The Finance associate was helpful when we ran into a weird snag on our loan approval and apparently came in on his day off to get it figured out. Overall we were very satisfied and would buy from them again. More

by Crosstrek 2025 Verified Customer Verified Customer

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