Ben Crosby
Ben Crosby at Ford of Columbia
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Ben Crosby

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Ben Crosby

October 30, 2024

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Employee Rating

They were professional and helpful from the first interaction. They had my car fixed 3 hours ahead of schedule. Christian was very friendly, helpful and knowledgeable! Highly recommend! More

by Jamiedwards_79
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Recommend Dealer
Yes

Other Employees Tagged: Christian Farris, Amber Shafer

October 23, 2024

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Always transparent and keeps me up to date with my service while I’m there. Thank everyone for what they do More

by Rio
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Recommend Dealer
Yes

Other Employees Tagged: Will Pope

October 21, 2024

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Very courtesy and professional service people. I would definitely recommend and use them again. Thank you Mr.Hill More

by babycake19491
Service Price Transparency
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Recommend Dealer
Yes

October 20, 2024

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Nice gift to busy teachers to pick up, change the oil, and deliver the cars back to our working site! Thanks so much! More

by thorne
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Recommend Dealer
Yes

October 17, 2024

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Very impressed! All the service men were kind, quick, and courteous. I showed up with my mother and daughter and they made sure we were all comfortable and taken car More

by MTHEWITT
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Recommend Dealer
Yes

Other Employees Tagged: Christian Farris

October 06, 2024

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They were :very courteous and professional. Was able to get everything done in a timely manner. Was truly a good experience! More

by goat4095
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

September 23, 2024

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Excellent customer service. Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia More

by Bethany Blalock
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Recommend Dealer
Yes
Sep 23, 2024

Bethany Blalock responded

Excellent customer service. Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia

September 21, 2024

Dealership Rating
Employee Rating

Great service. Communication by text and email. Two services recall on camera and a transmission rebuild More

by chrisscott40
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Recommend Dealer
Yes

September 16, 2024

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Got my truck serviced here with no problems and in a timely manner would recommend bringing your vehicle here to get serviced. More

by c_zac
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Recommend Dealer
Yes

September 14, 2024

Dealership Rating
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Service department was by far the most professional and understanding of all dealerships I have been to. More

by cbkennedy
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Recommend Dealer
Yes
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