Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
658 Reviews
4.7

658 Reviews

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658 Reviews of Ben Buchanan

October 09, 2025

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Employee Rating

Oil change gd but other work not happy with The outcome of what they did More

by WPGAS
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Recommend Dealer
Yes

October 07, 2025

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I brought my vehicle for a service and recall and my blinker is not working properly. There was no fix for the recall and after 2 service appointments my blinker is still not fixed More

by Linda
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Recommend Dealer
Yes
Oct 08, 2025

Wayne Akers Ford responded

Linda. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 07, 2025

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Your service rider was great promised the time and hit the nail on the head and the #Warranty I purchased Was a little expensive but covered just what I needed More

by T-BASSO
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Recommend Dealer
Yes

Other Employees Tagged: David Lalla

Oct 08, 2025

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

October 05, 2025

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Wayne Akers Ford has more than exceeded my expectations in every aspect of customer service and in repairing my Ford Escape. I am a Fan for Life now!! They have serviced my car for effective engine repair More

by KayakGirl1110
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Ruggiero, Consula Strickland , Both Cashiers

Oct 08, 2025

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 05, 2025

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Needed a new battery and and alternator all went well everyone was kind,professional, polite More

by droy18752881
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Recommend Dealer
Yes

Other Employees Tagged: Linda Toussanit

Oct 08, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 02, 2025

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Great Services provided. Thanks for the professional and respectful interaction. Looking forward to the next time. More

by brown6014
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Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 02, 2025

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Very friendly staff, they know how to take care of their clients. I will highly recommend them. More

by NIKGONZA
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Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 30, 2025

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I received very good service; the service was fast and high-quality. I was provided with all the information I requested. I feel satisfied. More

by MARIOAPEREZD
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Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 29, 2025

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Ben was my service rep and he got the job done. He is amazing. The vehicle had issues after the initial repair and then went the extra mile to make sure it got taken care of immediately. More

by MSHarman
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Workmanship
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Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 26, 2025

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Employee Rating

Ben Buchanan remembered my call and was interested in helping me. He was my person for the whole visit and even helped find my car . More

by llmacdonald28
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Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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