Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 66

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.7
691 Reviews
4.7

691 Reviews

Write a Review

691 Reviews of Ben Buchanan

January 28, 2022

Dealership Rating
Employee Rating

Excellent service.Ben is my service advisor. He always goes above and beyond to help me keep my vehicle in top condition. Quality service at competitive prices. I've been dealing with Wayne Akers since 19 More

by CAROLCAPANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 28, 2022

Dealership Rating
Employee Rating

Great Staff although sometimes over booked. Sales teams however are excellent, worked with JJ at the Fleet department for our truck. More

by LESPINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 28, 2022

Dealership Rating
Employee Rating

Bought 4 new tires, had recall on airbag done and put on 4 new tire pressure sensors More

by Gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 28, 2022

Dealership Rating
Employee Rating

I Had to wait there inside for 5 hours. I requested a ride home that morning. They never gave me my ride home. More

by Hooton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Wayne Akers Ford responded

Thank you for your feedback. We do apologize for your wait time during your vehicle's service. We will be happy to have you speak with our service leaders regarding this matter. In order to accomplish that, we will need your full name, contact information, and nature of any concerns emailed to social@wayneakers.com. Hope to hear back from you soon.

January 27, 2022

Dealership Rating
Employee Rating

I showed up at nine left around 1030 for an oil change and tire rotation got to chill in the waiting room not bad More

by TEDDY305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 26, 2022

Dealership Rating
Employee Rating

The crew took care of me when I brought my car in. Even after an unfortunate power outage Ben and the crew made sure I was taken care of. More

by jelmaqwary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 24, 2022

Dealership Rating
Employee Rating

Ben the service writer is accommodating and helpful in getting the vehicles seen and serviced. He calls when the vehicle is ready so there is no wondering when the service is finished. More

by Steevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 21, 2022

Dealership Rating
Employee Rating

It’s was a great experience, everything that was done was explain to me thoroughly, fast and well done. Thank you. More

by ISHGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez

Jan 21, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 18, 2022

Dealership Rating
Employee Rating

I had an appointment to replace the APIM on my F150. The tech completed the work in a timely manner, but work on the truck felt a bit sloppy. Scrapes and gouges on the center console top are evident after r More

by JOBUCINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Wayne Akers Ford responded

Thank you for bringing this to our attention. In order for our service leaders to reach you successfully, we will need your full name, contact information, and nature of any concerns sent to social@wayneakers.com. Hope to hear back from you soon.

January 18, 2022

Dealership Rating
Employee Rating

Service was great. Ben is always honest and doesnt try to sell things you don't need. More

by CIBLE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

...
66
...

Dealership Inventory (479 Vehicles)

new 2025 Ford Transit-250 car, priced at $42,991
2025 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-150 car, priced at $79,168
2025 Ford F-150
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang car, priced at $36,469
2025 Ford Mustang
new
Iconic Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Ford Transit-350 car, priced at $65,830
2026 Ford Transit-350
new
Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $39,450
2026 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Ford F-250 car, priced at $90,799
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive