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Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 63

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

February 25, 2022

Dealership Rating
Employee Rating

This dealership is great and everyone is so friendly. Ben always squeezes me in for service with little notice and my salesman, JP always makes a point to stop by to say hello while I’m waiting. More

by LISA_SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Torres, James Pierre

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Feb 25, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 24, 2022

Dealership Rating
Employee Rating

Ben is one of the best service advisors I have incountered also they offer transportation to an from home More

by RDKWPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 24, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 22, 2022

Dealership Rating
Employee Rating

I have been with them since my move to Florida from Kansas City and I can easily give them 4 stars out of five, great service, great dealership. More

by DANADER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez, Frank Nieves, Pablo Roman, SHAWNTAL TOMER

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Feb 22, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2022

Dealership Rating
Employee Rating

The service was excellent! The employees were Kind and generous!Thank you for your assistance! More

by Braswellj561@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

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Feb 21, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 20, 2022

Dealership Rating
Employee Rating

I got an oil change. I thought that includes checking the fluids. If so, they forgot to fill washer fluid. I am wondering what else they forgot to do. More

by KKSCHOOLCRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mariel Gonzalez

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Feb 21, 2022

Wayne Akers Ford responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (KKSCHOOLCRAFT). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 18, 2022

Dealership Rating
Employee Rating

Good quality service and convenience. Dropped off my truck and they had it fixed quickly for reasonable price More

by Camp8926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 19, 2022

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 18, 2022

Dealership Rating
Employee Rating

Great service. Ben was very helpful! We will definitely be back for future services on our camper. More

by Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez

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Feb 19, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 17, 2022

Dealership Rating
Employee Rating

Great service and superb hospitality. This is our to go to place for our Ford Vehicles. More

by isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

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Feb 17, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 16, 2022

Dealership Rating
Employee Rating

Very satisfied with service. Ben in management is phenomenal! He took care of me and made sure I was taken care of from start to finish! More

by LILYORELLANA1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez, Frank Nieves

Report | Print
Feb 16, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 16, 2022

Dealership Rating
Employee Rating

Ben is my advisor and he is always great and my car was done in sufficient time and everything was great and it always a pleasure dealing with Wayne Akers Ford Dealership off 10th Avenue in lake worth, Flo More

by Babytoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Report | Print
Feb 16, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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