Belinda Frost | Page 10
Service Advisor
Spitzer Kia Cleveland
3414 Brookpark Road
Cleveland, OH 44134
108 Reviews
Write a Review108 Reviews of Belinda Frost
September 03, 2023
Service was prompt. They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawba They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawback is very slow at returning phone calls. Service Dept seemed very knowledgeable in diagnosing your concerns and relaying them to the technician. Overall very satisfied with the Service Dept. More
Other Employees Tagged: Justin Cieslinski , MELISSA MYERS
August 31, 2023
Overall , the dealership as a whole I do like. I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see th I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see the problem and issue me a refund. More
Other Employees Tagged: Tom Wolfe , Kim Boutell, Carmella Gullas, MELISSA MYERS
July 31, 2023
When I arrived I was immediately helped by Belinda Frost who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it was ready. Everything happened just as she said. I was very happy with the way she went over everything with me when I picked up my car. It was a great experience. Thank you Belinda and Kia! More
July 23, 2023
James West took excellent care of me and my car. Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! More
July 22, 2023
Belinda Frost provided great service. She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in back and forth among each other with customers. Just FYI. Not the individual's fault necessarily. Possibly just managment. More
May 26, 2023
Prices are usually listed at a good price. With working out a payment close to or within your budget, I feel they do their best to make that happen. With working out a payment close to or within your budget, I feel they do their best to make that happen. More
Other Employees Tagged: Mate Tamas, Caleb Caudill , Aziz Assad, Ahmad Mohammad
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