Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost | Page 10

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
108 Reviews
4.8

108 Reviews

Write a Review

108 Reviews of Belinda Frost

September 21, 2023

Dealership Rating
Employee Rating

I'm always satisfied with the service and how nice the staff is and I'm never waiting long More

by rayshondadarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Kim Boutell, MELISSA MYERS

Sep 22, 2023

Spitzer Kia Cleveland responded

Our team always strives to go above and beyond for our customers. Your satisfaction is our utmost priority. Thank you for this wonderful feedback. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

September 18, 2023

Dealership Rating
Employee Rating

Excellent courteous timely service was provided by Belinda Frost throughout the day service was provided More

by rroha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Spitzer Kia Cleveland responded

Thank you for for leaving Belinda this wonderful review! We are happy to provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

Sep 18, 2023

rroha responded

K

September 03, 2023

Dealership Rating
Employee Rating

Service was prompt. They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawba More

by clevelandtrkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cieslinski , MELISSA MYERS

Sep 04, 2023

Spitzer Kia Cleveland responded

Thank you for leaving Melissa and our team this positive review! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We look forward to the opportunity to serve you again.

August 31, 2023

Dealership Rating
Employee Rating

Overall , the dealership as a whole I do like. I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see th More

by Selitaakennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Kim Boutell, Carmella Gullas, MELISSA MYERS

Sep 04, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities and we look forward to an opportunity to work with you again. Wishing you safe travels.

August 03, 2023

Dealership Rating
Employee Rating

Great service and staff is always working on behalf of the customer. They put the customer first . More

by Topcare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Kim Boutell, MELISSA MYERS

Aug 15, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! We are so glad that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 31, 2023

Dealership Rating
Employee Rating

When I arrived I was immediately helped by Belinda Frost who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it More

by kelsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! Providing thorough and efficient service is so important to us, and we are glad that Belinda's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 23, 2023

Dealership Rating
Employee Rating

James West took excellent care of me and my car. Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Spitzer Kia Cleveland responded

Denise, Thank you so much for your positive review! We are happy to hear that James took great care of you and your automotive needs and kept you informed throughout the process. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

July 22, 2023

Dealership Rating
Employee Rating

Belinda Frost provided great service. She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b More

by johnnyboy598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

Horrible would not recommend! Had my car for 23 days no answers nothing resolved check engine light still on . Campaigns ignored More

by Jionnismom
Service Price Transparency
Recommend Dealer
No

May 26, 2023

Dealership Rating
Employee Rating

Prices are usually listed at a good price. With working out a payment close to or within your budget, I feel they do their best to make that happen. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mate Tamas, Caleb Caudill , Aziz Assad, Ahmad Mohammad

Jun 06, 2023

Spitzer Kia Cleveland responded

Mike, Thank you so much for your positive review! Offering top-notch service and deals is always our goal, and we are pleased that our efforts met your satisfaction. We appreciate your business. Please do not hesitate to let us know if there is anything more our team may help you with!

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