Becky Lawson | Page 2

The battery in our Lincoln Continental decided to "die" on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to j on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to jump start it in the garage, but the battery couldn't hold enough of a charge for us to even push it out. Joe listened, empathized with us about our situation and offered advice. He got in touch with the staff at Klaben Mobile and notified us that someone from that department would call us to set up an appointment to come to our home to fix our car. Within an hour of us finishing our call with Joe, our doorbell rang. It was Cole. He was ready and able to help. He talked with my husband, replaced the battery, checked all of the components and was on his way. He did all this in about 15 minutes. Incredible!!! We were astounded that everything played out the way it did. Everyone that we talked with were professional, friendly, and helpful. Joe French got the ball rolling and the Klaben Mobile staff took the ball and scored. We are very appreciative for all the help that this team provided us. Great Job!!! More

by r_trausch Verified Customer Verified Customer

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Everyone was very professional, accommodating and flexible to my needs. I will continue to use the mobile service. flexible to my needs. I will continue to use the mobile service. More

by gene.whaley Verified Customer Verified Customer

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Seth was prompt and thorough with my truck and Becky was very friendly and professional with the paperwork! very friendly and professional with the paperwork! More

by BENNYJPACE Verified Customer Verified Customer

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